Compare AceProject, Apptivo, Zoho CRM, and SugarCRM

Pricing

 
Basic
$0
per month
Starter
Free
Free Edition
$0
Forever free up to 3 users
Sugar Professional
$40
user/month
 
Standard
$19
per month
Premium
$10
user/month
Standard
$12
Per month/per user
Sugar Enterprise
$65
user/month
 
Advanced
$39
per month
Ultimate
$25
user/month
Professional
$20
Per month/per user
Sugar Ultimate
$150
user/month
 
Silver
$59
per month
Enterprise
Contact Us
Enterprise
$35
Per month/per user
 
Ultimate
$100
Per month/per user
 
Free Trial
Free Trial
Free Trial
Free Trial
AceProject
Basic
$0per month
Standard
$19per month
Advanced
$39per month
Silver
$59per month
Free Trial
Apptivo
Starter
Free
Premium
$10user/month
Ultimate
$25user/month
Enterprise
Contact Us
Free Trial
Zoho CRM
Free Edition
$0Forever free up to 3 users
Standard
$12Per month/per user
Professional
$20Per month/per user
Enterprise
$35Per month/per user
Ultimate
$100Per month/per user
Free Trial
SugarCRM
Sugar Professional
$40user/month
Sugar Enterprise
$65user/month
Sugar Ultimate
$150user/month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.1
7.8
7.9
7.5
Ease of Use
Ease of Use
8.2
7.4
7.8
7.1
Ease of Setup
Ease of Setup
8.3
7.2
7.4
6.9
Ease of Admin
Ease of Admin
9.0
7.4
7.5
7.4
Quality of Support
Quality of Support
7.4
8.2
7.0
7.3
Ease of Doing Business With
Ease of Doing Business With
8.3
8.3
7.5
7.5
Product Direction (% positive)
Product Direction (% positive)
9.2
7.3
7.0
6.3
Meets Requirements
AceProject
8.1
Apptivo
7.8
Zoho CRM
7.9
SugarCRM
7.5
Ease of Use
AceProject
8.2
Apptivo
7.4
Zoho CRM
7.8
SugarCRM
7.1
Ease of Setup
AceProject
8.3
Apptivo
7.2
Zoho CRM
7.4
SugarCRM
6.9
Ease of Admin
AceProject
9.0
Apptivo
7.4
Zoho CRM
7.5
SugarCRM
7.4
Quality of Support
AceProject
7.4
Apptivo
8.2
Zoho CRM
7.0
SugarCRM
7.3
Ease of Doing Business With
AceProject
8.3
Apptivo
8.3
Zoho CRM
7.5
SugarCRM
7.5
Product Direction (% positive)
AceProject
9.2
Apptivo
7.3
Zoho CRM
7.0
SugarCRM
6.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
20.0%
82.7%
72.7%
33.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
66.7%
13.5%
22.3%
51.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.3%
3.8%
5.0%
15.0%
AceProject
Small-Business
20.0%
Mid-Market
66.7%
Enterprise
13.3%
Apptivo
Small-Business
82.7%
Mid-Market
13.5%
Enterprise
3.8%
Zoho CRM
Small-Business
72.7%
Mid-Market
22.3%
Enterprise
5.0%
SugarCRM
Small-Business
33.9%
Mid-Market
51.0%
Enterprise
15.0%

Reviewers' Industry

 
Computer Software
26.7%
Marketing and Advertising
10.7%
Information Technology and Services
12.1%
Information Technology and Services
15.0%
 
Telecommunications
6.7%
Real Estate
7.1%
Marketing and Advertising
11.7%
Computer Software
13.8%
 
Public Relations and Communications
6.7%
Information Technology and Services
6.0%
Computer Software
8.7%
Financial Services
6.4%
 
Oil & Energy
6.7%
Media Production
4.8%
Internet
4.2%
Marketing and Advertising
6.0%
 
Internet
6.7%
Non-Profit Organization Management
3.6%
Real Estate
3.8%
Internet
3.1%
 
Other
46.7%
Other
67.9%
Other
59.6%
Other
55.7%
AceProject
Computer Software
26.7%
Telecommunications
6.7%
Public Relations and Communications
6.7%
Oil & Energy
6.7%
Internet
6.7%
Other
46.7%
Apptivo
Marketing and Advertising
10.7%
Real Estate
7.1%
Information Technology and Services
6.0%
Media Production
4.8%
Non-Profit Organization Management
3.6%
Other
67.9%
Zoho CRM
Information Technology and Services
12.1%
Marketing and Advertising
11.7%
Computer Software
8.7%
Internet
4.2%
Real Estate
3.8%
Other
59.6%
SugarCRM
Information Technology and Services
15.0%
Computer Software
13.8%
Financial Services
6.4%
Marketing and Advertising
6.0%
Internet
3.1%
Other
55.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Niraj P.
Internal Consultant

It’s easy to use and user friendly and very intuitive for a lesser known product

Vernessa T.
Consultant in Writing and Editing

I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One...

josua s.
User

The correct interaction and communication within any modern company is important, I have made great advances and incredible improvements thanks to zoho crm, its functions make my work more dynamic and faster allowing me to save time and money, the efforts I...

Cristi H.
Administrator in Marketing and Advertising

First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...

Most Helpful Critical Review
Most Helpful Critical Review
Pranjal J.
Industry Analyst / Tech Writer

Nothing really is bad. I am completely satisfied

David C.
Agency in Marketing and Advertising

Slow, no real on-going development, support is weak.

G2 Crowd User in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

Eugene C.
Executive Sponsor in Venture Capital & Private Equity

Not as robust as salesforce, but it works just fine for a pilot installation

 
AceProject
Most Helpful Favorable Review
Niraj P.
Internal Consultant

It’s easy to use and user friendly and very intuitive for a lesser known product

Most Helpful Critical Review
Pranjal J.
Industry Analyst / Tech Writer

Nothing really is bad. I am completely satisfied

Apptivo
Most Helpful Favorable Review
Vernessa T.
Consultant in Writing and Editing

I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One...

Most Helpful Critical Review
David C.
Agency in Marketing and Advertising

Slow, no real on-going development, support is weak.

Zoho CRM
Most Helpful Favorable Review
josua s.
User

The correct interaction and communication within any modern company is important, I have made great advances and incredible improvements thanks to zoho crm, its functions make my work more dynamic and faster allowing me to save time and money, the efforts I...

Most Helpful Critical Review
G2 Crowd User in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

SugarCRM
Most Helpful Favorable Review
Cristi H.
Administrator in Marketing and Advertising

First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...

Most Helpful Critical Review
Eugene C.
Executive Sponsor in Venture Capital & Private Equity

Not as robust as salesforce, but it works just fine for a pilot installation

Screenshots

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Videos

 No videos provided

A general introduction to Apptivo as a whole.

No videos provided

An brief overview of how Sugar helps millions of users better manage customer relationships every day. Try Sugar more about Sugar at http://www.sugarcrm.com/demo

AceProject
No videos provided
Apptivo

A general introduction to Apptivo as a whole.

Zoho CRM
No videos provided
SugarCRM

An brief overview of how Sugar helps millions of users better manage customer relationships every day. Try Sugar more about Sugar at http://www.sugarcrm.com/demo

Downloads

AceProject
No downloads provided
Zoho CRM
No downloads provided
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