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Compare Adobe Analytics vs IBM Watson Customer Experience Analytics

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comparison of Adobe Analytics vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Adobe Analytics rates 3.9/5 stars with 394 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Adobe Analytics
IBM Watson Customer Experience Analytics
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Adobe Analytics
Adobe Analytics
3.9
Based on 394 reviews
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 10 reviews
Optimized for quick response
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 373 reviews)
7.4
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 371 reviews)
8.5
(Based on 7 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.4
(Based on 121 reviews)
8.2
(Based on 5 reviews)
Ease of Admin
Ease of Admin
7.3
(Based on 118 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
7.6
(Based on 325 reviews)
7.3
(Based on 5 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.7
(Based on 120 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.3
(Based on 361 reviews)
10.0
(Based on 7 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.0%
10.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
52.7%
70.0%
 
Marketing and Advertising
14.3%
Food & Beverages
20.0%
 
Retail
6.8%
Retail
13.3%
 
Financial Services
5.8%
Investment Management
13.3%
 
Information Technology and Services
5.3%
Marketing and Advertising
13.3%
 
Internet
4.7%
Staffing and Recruiting
13.3%
 
Other
63.1%
Other
26.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Paul L.
Administrator in Information Technology and Services

The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome.

G2 Crowd User in Marketing and Advertising

Thw softwrae has easy to use interface, Interactive dashboards and good segmentation features.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Sports

It's kind of complicated to find what I'm looking for a lot of the time. Wouldn't recommend for beginners.

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
 

High-level overview of Analysis Workspace, with curation and project sharing, in Adobe Analytics.

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate from G2 Crowd

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