Compare Adobe Analytics vs IBM Watson Customer Experience Analytics

See this comparison of Adobe Analytics vs. IBM Watson Customer Experience Analytics based on data from user reviews. Adobe Analytics rates 3.9/5 stars with 374 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Adobe Analytics
Adobe Analytics
Based on 374 reviews
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
Based on 11 reviews
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 355 reviews)
7.6
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 353 reviews)
8.5
(Based on 8 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.3
(Based on 119 reviews)
8.0
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.2
(Based on 117 reviews)
8.2
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.6
(Based on 311 reviews)
7.0
(Based on 6 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.6
(Based on 120 reviews)
8.5
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.4
(Based on 343 reviews)
10.0
(Based on 8 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
20.8%
9.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
25.6%
18.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
53.6%
72.7%
 
Marketing and Advertising
14.5%
Food & Beverages
18.8%
 
Retail
6.4%
Retail
12.5%
 
Financial Services
6.0%
Investment Management
12.5%
 
Internet
5.5%
Banking
12.5%
 
Information Technology and Services
5.2%
Marketing and Advertising
12.5%
 
Other
62.4%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Paul L.
Administrator in Information Technology and Services

The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome.

G2 Crowd User in Investment Management

Cloud based platform templates for modelling Integration with differnt CRM.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Sports

It's kind of complicated to find what I'm looking for a lot of the time. Wouldn't recommend for beginners.

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
 

High-level overview of Analysis Workspace, with curation and project sharing, in Adobe Analytics.

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate from G2 Crowd

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