Compare Adobe Analytics vs IBM Watson Customer Experience Analytics
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comparison of Adobe Analytics vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Adobe Analytics rates 3.9/5 stars with 394 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.
 Adobe Analytics 3.9 Based on 394 reviews |  IBM Watson Customer Experience Analytics 4.2 Based on 10 reviews Optimized for quick response |
Pricing
Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.5 (Based on 373 reviews) | 7.4 (Based on 7 reviews) |
| Ease of Use | 7.1 (Based on 371 reviews) | 8.5 (Based on 7 reviews) |
| Ease of Setup | 6.4 (Based on 121 reviews) | 8.2 (Based on 5 reviews) |
| Ease of Admin | 7.3 (Based on 118 reviews) | Not enough data available |
| Quality of Support | 7.6 (Based on 325 reviews) | 7.3 (Based on 5 reviews) |
| Ease of Doing Business With | 7.7 (Based on 120 reviews) | 8.8 (Based on 5 reviews) |
| Product Direction (% positive) | 7.3 (Based on 361 reviews) | 10.0 (Based on 7 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 21.0% | 10.0% |
Mid-Market (51-1000 emp.) | 26.3% | 20.0% |
Enterprise (> 1000 emp.) | 52.7% | 70.0% |
Reviewers' Industry
Marketing and Advertising 14.3% | Food & Beverages 20.0% | |
Retail 6.8% | Retail 13.3% | |
Financial Services 5.8% | Investment Management 13.3% | |
Information Technology and Services 5.3% | Marketing and Advertising 13.3% | |
Internet 4.7% | Staffing and Recruiting 13.3% | |
Other 63.1% | Other 26.7% |
Reviews
| Most Helpful Favorable Review | Paul L. Administrator in Information Technology and Services The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome. | G2 Crowd User in Marketing and Advertising Thw softwrae has easy to use interface, Interactive dashboards and good segmentation features. |
| Most Helpful Critical Review | G2 Crowd User in Sports It's kind of complicated to find what I'm looking for a lot of the time. Wouldn't recommend for beginners. | G2 Crowd User in Staffing and Recruiting Nothing I like the product very much and highly recommend |
