Compare Adobe Analytics vs IBM Watson Customer Experience Analytics
See this comparison of Adobe Analytics vs. IBM Watson Customer Experience Analytics based on data from user reviews. Adobe Analytics rates 4.0/5 stars with 254 reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. Each product's score is calculated by real-time data from verified user reviews.
Pricing
Free Trial | Free Trial |
| $ Get a Quote |
Ratings
| Meets RequirementsSee More | |
8.5 (Based on 246 reviews) | 7.6 (Based on 7 reviews) |
| Ease of UseSee More | |
7.1 (Based on 243 reviews) | 8.5 (Based on 7 reviews) |
| Ease of SetupSee More | |
6.0 (Based on 81 reviews) | 8.2 (Based on 5 reviews) |
| Ease of AdminSee More | |
7.2 (Based on 78 reviews) | 8.2 (Based on 5 reviews) |
| Quality of SupportSee More | |
7.5 (Based on 213 reviews) | 7.3 (Based on 5 reviews) |
| Ease of Doing Business WithSee More | |
7.6 (Based on 78 reviews) | 8.8 (Based on 5 reviews) |
| Product Direction (% positive)See More | |
7.0 (Based on 237 reviews) | 10.0 (Based on 7 reviews) |
Features
Reviewers' Company Size
| Small-Business (50 or fewer emp.) | |
16.3% | 0.0% |
| Mid-Market (51-1000 emp.) | |
24.7% | 28.6% |
| Enterprise (> 1000 emp.) | |
59.0% | 71.4% |
Reviewers' Industry
Marketing and Advertising 13.0% | Banking 25.0% |
Financial Services 8.2% | Marketing and Advertising 25.0% |
Retail 7.7% | Consumer Goods 12.5% |
Internet 5.8% | Food & Beverages 12.5% |
Information Technology and Services 5.3% | Insurance 12.5% |
Other 60.1% | Other 12.5% |
Reviews
| Most Helpful Favorable Review | |
 Paul L. Administrator in Information Technology and Services The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome. | G2 Crowd User in Marketing and Advertising Thw softwrae has easy to use interface, Interactive dashboards and good segmentation features. |
| Most Helpful Critical Review | |
G2 Crowd User in Banking The price. If it could be offered at a significant discount because Google's free Analytics tool provides many of the same features, it'd be helpful. | |
Videos
High-level overview of Analysis Workspace, with curation and project sharing, in Adobe Analytics. | Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey. |
Downloads
Contact Adobe Analytics | Contact IBM Watson Customer Experience Analytics |
