Compare Adobe Analytics vs IBM Watson Customer Experience Analytics

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comparison of Adobe Analytics vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Adobe Analytics rates 3.9/5 stars with 471 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Adobe Analytics
IBM Watson Customer Experience Analytics
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Adobe Analytics
Adobe Analytics
3.9
Based on 471 reviews
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 19 reviews
Optimized for quick response
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 437 reviews)
7.9
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 436 reviews)
7.5
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.6
(Based on 146 reviews)
8.0
(Based on 12 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.4
(Based on 143 reviews)
8.0
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.7
(Based on 386 reviews)
8.1
(Based on 11 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.8
(Based on 144 reviews)
8.2
(Based on 12 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 426 reviews)
8.4
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
23.8%
10.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.0%
21.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
49.2%
68.4%
 
Marketing and Advertising
14.6%
Retail
12.5%
 
Retail
6.4%
Food & Beverages
12.5%
 
Financial Services
5.5%
Banking
12.5%
 
Information Technology and Services
5.0%
Staffing and Recruiting
8.3%
 
Internet
4.3%
Oil & Energy
8.3%
 
Other
64.2%
Other
45.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Paul L.
Administrator in Information Technology and Services

The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome.

G2 Crowd User in Information Technology and Services

Cloud based platform templates for modelling Integration with differnt CRM.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Sports

It's kind of complicated to find what I'm looking for a lot of the time. Wouldn't recommend for beginners.

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
 

High-level overview of Analysis Workspace, with curation and project sharing, in Adobe Analytics.

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate from G2 Crowd

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