Compare Adobe Analytics vs IBM Watson Customer Experience Analytics
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comparison of Adobe Analytics vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Adobe Analytics rates 3.9/5 stars with 471 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.
 Adobe Analytics 3.9 Based on 471 reviews |  IBM Watson Customer Experience Analytics 4.2 Based on 19 reviews Optimized for quick response |
Pricing
Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.5 (Based on 437 reviews) | 7.9 (Based on 14 reviews) |
| Ease of Use | 7.2 (Based on 436 reviews) | 7.5 (Based on 14 reviews) |
| Ease of Setup | 6.6 (Based on 146 reviews) | 8.0 (Based on 12 reviews) |
| Ease of Admin | 7.4 (Based on 143 reviews) | 8.0 (Based on 11 reviews) |
| Quality of Support | 7.7 (Based on 386 reviews) | 8.1 (Based on 11 reviews) |
| Ease of Doing Business With | 7.8 (Based on 144 reviews) | 8.2 (Based on 12 reviews) |
| Product Direction (% positive) | 7.1 (Based on 426 reviews) | 8.4 (Based on 13 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 23.8% | 10.5% |
Mid-Market (51-1000 emp.) | 27.0% | 21.1% |
Enterprise (> 1000 emp.) | 49.2% | 68.4% |
Reviewers' Industry
Marketing and Advertising 14.6% | Retail 12.5% | |
Retail 6.4% | Food & Beverages 12.5% | |
Financial Services 5.5% | Banking 12.5% | |
Information Technology and Services 5.0% | Staffing and Recruiting 8.3% | |
Internet 4.3% | Oil & Energy 8.3% | |
Other 64.2% | Other 45.8% |
Reviews
| Most Helpful Favorable Review | Paul L. Administrator in Information Technology and Services The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome. | G2 Crowd User in Information Technology and Services Cloud based platform templates for modelling Integration with differnt CRM. |
| Most Helpful Critical Review | G2 Crowd User in Sports It's kind of complicated to find what I'm looking for a lot of the time. Wouldn't recommend for beginners. | G2 Crowd User in Staffing and Recruiting Nothing I like the product very much and highly recommend |
