Compare Adobe Analytics vs IBM Watson Customer Experience Analytics
See this comparison of Adobe Analytics vs. IBM Watson Customer Experience Analytics based on data from user reviews. Adobe Analytics rates 3.9/5 stars with 374 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.
Pricing
Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.5 (Based on 355 reviews) | 7.6 (Based on 8 reviews) |
| Ease of Use | 7.2 (Based on 353 reviews) | 8.5 (Based on 8 reviews) |
| Ease of Setup | 6.3 (Based on 119 reviews) | 8.0 (Based on 6 reviews) |
| Ease of Admin | 7.2 (Based on 117 reviews) | 8.2 (Based on 5 reviews) |
| Quality of Support | 7.6 (Based on 311 reviews) | 7.0 (Based on 6 reviews) |
| Ease of Doing Business With | 7.6 (Based on 120 reviews) | 8.5 (Based on 6 reviews) |
| Product Direction (% positive) | 7.4 (Based on 343 reviews) | 10.0 (Based on 8 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 20.8% | 9.1% |
Mid-Market (51-1000 emp.) | 25.6% | 18.2% |
Enterprise (> 1000 emp.) | 53.6% | 72.7% |
Reviewers' Industry
Marketing and Advertising 14.5% | Food & Beverages 18.8% | |
Retail 6.4% | Retail 12.5% | |
Financial Services 6.0% | Investment Management 12.5% | |
Internet 5.5% | Banking 12.5% | |
Information Technology and Services 5.2% | Marketing and Advertising 12.5% | |
Other 62.4% | Other 31.3% |
Reviews
| Most Helpful Favorable Review | Paul L. Administrator in Information Technology and Services The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome. | G2 Crowd User in Investment Management Cloud based platform templates for modelling Integration with differnt CRM. |
| Most Helpful Critical Review | G2 Crowd User in Sports It's kind of complicated to find what I'm looking for a lot of the time. Wouldn't recommend for beginners. | G2 Crowd User in Staffing and Recruiting Nothing I like the product very much and highly recommend |
