Compare Agiloft vs AnswerDash

See this comparison of Agiloft vs. AnswerDash based on data from user reviews. Agiloft rates 4.5/5 stars with 38 reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
8.5
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
8.2
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 22 reviews)
7.6
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
8.6
(Based on 13 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
9.0
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
9.0
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
7.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
28.6%
 
Information Technology and Services
34.9%
Marketing and Advertising
20.0%
 
Computer Software
16.3%
Information Technology and Services
20.0%
 
Non-Profit Organization Management
4.7%
Computer Software
13.3%
 
Renewables & Environment
4.7%
Printing
6.7%
 
Telecommunications
4.7%
Non-Profit Organization Management
6.7%
 
Other
34.9%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 Crowd User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

 
Ask Agiloft a QuestionContact AgiloftAsk AnswerDash a QuestionContact AnswerDash
Kate from G2 Crowd

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