Compare Agiloft vs AnswerDash

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comparison of Agiloft vs. AnswerDash
based on data from user reviews. Agiloft rates 4.6/5 stars with 39 reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 32 reviews)
8.5
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 32 reviews)
8.2
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 23 reviews)
7.6
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 23 reviews)
8.6
(Based on 13 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 31 reviews)
9.0
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 24 reviews)
9.0
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 32 reviews)
7.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.1%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.9%
28.6%
 
Information Technology and Services
37.8%
Marketing and Advertising
20.0%
 
Computer Software
15.6%
Information Technology and Services
20.0%
 
Non-Profit Organization Management
4.4%
Computer Software
13.3%
 
Renewables & Environment
4.4%
Printing
6.7%
 
Telecommunications
4.4%
Non-Profit Organization Management
6.7%
 
Other
33.3%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

 
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Kate from G2 Crowd

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