Compare Agiloft vs AnswerDash
See this
comparison of Agiloft vs. AnswerDash
based on data from user reviews. Agiloft rates 4.6/5 stars with 38 reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Agiloft
Free Trial
AnswerDash
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
8.3
Ease of Use
Ease of Use
8.2
8.0
Ease of Setup
Ease of Setup
7.5
7.4
Ease of Admin
Ease of Admin
8.4
8.5
Quality of Support
Quality of Support
8.7
8.9
Ease of Doing Business With
Ease of Doing Business With
9.4
8.9
Product Direction (% positive)
Product Direction (% positive)
8.9
6.7
Meets Requirements
Agiloft
9.0
AnswerDash
8.3
Ease of Use
Agiloft
8.2
AnswerDash
8.0
Ease of Setup
Agiloft
7.5
AnswerDash
7.4
Ease of Admin
Agiloft
8.4
AnswerDash
8.5
Quality of Support
Agiloft
8.7
AnswerDash
8.9
Ease of Doing Business With
Agiloft
9.4
AnswerDash
8.9
Product Direction (% positive)
Agiloft
8.9
AnswerDash
6.7

Features

Knowledge Share
Knowledge Base
Agiloft
Not enough data available
AnswerDash
Not enough data available
Searchable Articles
Agiloft
Not enough data available
AnswerDash
Not enough data available
Community Forums
Agiloft
Not enough data available
AnswerDash
Not enough data available
Interactive FAQs & Forums
Agiloft
Not enough data available
AnswerDash
Not enough data available
Interaction
Web Portals
Agiloft
Not enough data available
AnswerDash
Not enough data available
Forum to Reponse
Agiloft
Not enough data available
AnswerDash
Not enough data available
Tickets and Tagging
Agiloft
Not enough data available
AnswerDash
Not enough data available
Live Chat
Agiloft
Not enough data available
AnswerDash
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
28.6%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
AnswerDash
Small-Business
42.9%
Mid-Market
28.6%
Enterprise
28.6%

Reviewers' Industry

 
Information Technology and Services
34.9%
Marketing and Advertising
20.0%
 
Computer Software
16.3%
Information Technology and Services
20.0%
 
Telecommunications
4.7%
Computer Software
13.3%
 
Renewables & Environment
4.7%
Telecommunications
6.7%
 
Non-Profit Organization Management
4.7%
Printing
6.7%
 
Other
34.9%
Other
33.3%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
AnswerDash
Marketing and Advertising
20.0%
Information Technology and Services
20.0%
Computer Software
13.3%
Telecommunications
6.7%
Printing
6.7%
Other
33.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

AnswerDash
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Screenshots

 
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