Compare Agiloft, AnswerDash, and ServiceNow

Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
8.5
(Based on 14 reviews)
8.5
(Based on 501 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
8.2
(Based on 14 reviews)
7.7
(Based on 501 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.8
(Based on 22 reviews)
7.6
(Based on 14 reviews)
7.5
(Based on 145 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
8.6
(Based on 13 reviews)
8.0
(Based on 147 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
9.0
(Based on 14 reviews)
8.1
(Based on 401 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
9.0
(Based on 14 reviews)
8.3
(Based on 144 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
7.0
(Based on 14 reviews)
8.0
(Based on 494 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
42.9%
3.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
28.6%
17.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
28.6%
79.2%
 
Information Technology and Services
34.9%
Marketing and Advertising
20.0%
Information Technology and Services
27.4%
 
Computer Software
16.3%
Information Technology and Services
20.0%
Higher Education
7.7%
 
Telecommunications
4.7%
Computer Software
13.3%
Hospital & Health Care
7.4%
 
Renewables & Environment
4.7%
Telecommunications
6.7%
Computer Software
6.7%
 
Non-Profit Organization Management
4.7%
Printing
6.7%
Financial Services
5.8%
 
Other
34.9%
Other
33.3%
Other
44.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Ikram B.
Industry Analyst / Tech Writer in Financial Services

There are many things I like about ServiceNow. It has a great incident management system that ties well with problem management. ServiceNow allows us to fully customize the look and feel of it. Many of us don't even know who the manufacture of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Ion S.
Administrator in Construction

ServiceNow out of the box is like: Imagine you go to the dealer and buy a new car. The salesman gives you the keys and a bunch of parts and tells you that if you want to drive it you need to put it together on your own. Amazing!!! Things that are common...

 
Ask Agiloft a QuestionContact AgiloftAsk AnswerDash a QuestionContact AnswerDashAsk ServiceNow a QuestionContact ServiceNow
Kate from G2 Crowd

Need help?

I can help.