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Compare Agiloft vs Aspect CXP Pro

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comparison of Agiloft vs. Aspect CXP Pro
based on data from user reviews. Agiloft rates 4.6/5 stars with 38 reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
9.0
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
8.9
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.8
(Based on 22 reviews)
8.8
(Based on 9 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
9.0
(Based on 10 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
8.2
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
8.8
(Based on 10 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
9.3
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
33.3%
 
Information Technology and Services
34.9%
Information Technology and Services
36.0%
 
Computer Software
16.3%
Hospital & Health Care
20.0%
 
Telecommunications
4.7%
Airlines/Aviation
16.0%
 
Renewables & Environment
4.7%
Telecommunications
8.0%
 
Non-Profit Organization Management
4.7%
Insurance
8.0%
 
Other
34.9%
Other
12.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Jason D.
Consultant in Information Technology and Services

It is a great Development IDE that supports building real-world complex customer service applications without having to code outside the Development environment. Our developers are super productive with it. This is not the case for most other tools....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

G2 Crowd User

Flexibility and compatibility of the product

 
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