Compare Agiloft, CallidusCloud CLM, and ServiceNow

Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 32 reviews)
8.1
(Based on 7 reviews)
8.5
(Based on 481 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 32 reviews)
8.1
(Based on 7 reviews)
7.7
(Based on 481 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 23 reviews)
7.3
(Based on 5 reviews)
7.5
(Based on 144 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 23 reviews)
6.4
(Based on 5 reviews)
8.0
(Based on 144 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 31 reviews)
6.6
(Based on 7 reviews)
8.1
(Based on 385 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 24 reviews)
6.7
(Based on 5 reviews)
8.3
(Based on 141 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 32 reviews)
4.0
(Based on 7 reviews)
8.0
(Based on 475 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
42.9%
3.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.1%
42.9%
16.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.9%
14.3%
79.4%
 
Information Technology and Services
37.8%
Computer Software
33.3%
Information Technology and Services
28.5%
 
Computer Software
15.6%
Events Services
22.2%
Higher Education
7.5%
 
Non-Profit Organization Management
4.4%
Marketing and Advertising
11.1%
Hospital & Health Care
7.3%
 
Renewables & Environment
4.4%
Consumer Electronics
11.1%
Computer Software
6.6%
 
Telecommunications
4.4%
Computer Hardware
11.1%
Financial Services
5.7%
 
Other
33.3%
Other
11.1%
Other
44.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 Crowd User in Marketing and Advertising

All in cloud. No need to download documents.

Ikram B.
Industry Analyst / Tech Writer in Financial Services

There are many things I like about ServiceNow. It has a great incident management system that ties well with problem management. ServiceNow allows us to fully customize the look and feel of it. Many of us don't even know who the manufacture of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

G2 Crowd User

I would ask for more flexibility for the templates.

G2 Crowd User in Insurance

Everything: ServiceNow has no idea about ITIL, they took ITIL and flipped it upside down. Their system is broken and doesn't work properly. Imagine you go to a car dealer to buy a new car. You pay the money and you get the keys. When you get outside to...

 
 No screenshots provided.
Ask Agiloft a QuestionContact AgiloftAsk CallidusCloud CLM a QuestionContact CallidusCloud CLMAsk ServiceNow a QuestionContact ServiceNow
Kate from G2 Crowd

Need help?

I can help.