Compare Agiloft vs EasyVista
See this
comparison of Agiloft vs. EasyVista
based on data from user reviews. Agiloft rates 4.6/5 stars with 38 reviews. EasyVista rates 3.9/5 stars with 76 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial
Agiloft
Free Trial
EasyVista
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.1
Ease of Use
Ease of Use
8.2
6.9
Ease of Setup
Ease of Setup
7.5
7.1
Ease of Admin
Ease of Admin
8.4
7.5
Quality of Support
Quality of Support
8.7
7.7
Ease of Doing Business With
Ease of Doing Business With
9.4
8.1
Product Direction (% positive)
Product Direction (% positive)
8.9
7.7
Meets Requirements
Agiloft
9.0
EasyVista
8.1
Ease of Use
Agiloft
8.2
EasyVista
6.9
Ease of Setup
Agiloft
7.5
EasyVista
7.1
Ease of Admin
Agiloft
8.4
EasyVista
7.5
Quality of Support
Agiloft
8.7
EasyVista
7.7
Ease of Doing Business With
Agiloft
9.4
EasyVista
8.1
Product Direction (% positive)
Agiloft
8.9
EasyVista
7.7

Features

Incident Management
Automate Ticket Routing
Agiloft
Not enough data available
EasyVista
6.8
Ticket Prioritization
Agiloft
Not enough data available
EasyVista
6.4
Ticket Notifications
Agiloft
Not enough data available
EasyVista
6.9
Knowledge Base
Agiloft
Not enough data available
EasyVista
5.6
Knowledge Base/Ticket Integration
Agiloft
Not enough data available
EasyVista
6.0
Knowledge Share
Knowledge Base
Agiloft
Not enough data available
EasyVista
Not enough data available
Searchable Articles
Agiloft
Not enough data available
EasyVista
Not enough data available
Community Forums
Agiloft
Not enough data available
EasyVista
Not enough data available
Interactive FAQs & Forums
Agiloft
Not enough data available
EasyVista
Not enough data available
Reporting
Dashboards
Agiloft
Not enough data available
EasyVista
4.3
Time Tracking
Agiloft
Not enough data available
EasyVista
5.6
Surveys
Agiloft
Not enough data available
EasyVista
Not enough data available
Interaction
Web Portals
Agiloft
Not enough data available
EasyVista
6.3
Forum to Reponse
Agiloft
Not enough data available
EasyVista
Not enough data available
Tickets and Tagging
Agiloft
Not enough data available
EasyVista
6.2
Live Chat
Agiloft
Not enough data available
EasyVista
Not enough data available
Access & Usability
Mobile
Agiloft
Not enough data available
EasyVista
4.3
Self Service
Agiloft
Not enough data available
EasyVista
6.9
Active Directory
Agiloft
Not enough data available
EasyVista
7.3
Multi-Channel Access
Agiloft
Not enough data available
EasyVista
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
7.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
26.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
65.8%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%

Reviewers' Industry

 
Information Technology and Services
34.9%
Higher Education
14.3%
 
Computer Software
16.3%
Information Technology and Services
9.9%
 
Telecommunications
4.7%
Hospital & Health Care
7.7%
 
Renewables & Environment
4.7%
Insurance
6.6%
 
Non-Profit Organization Management
4.7%
Government Administration
5.5%
 
Other
34.9%
Other
56.0%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
EasyVista
Higher Education
14.3%
Information Technology and Services
9.9%
Hospital & Health Care
7.7%
Insurance
6.6%
Government Administration
5.5%
Other
56.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

Carlos C.
Administrator in Banking

The usability, the project module is not user friendly, in simple task as creating a task. Other example an article in the Knowledge Base module is a small window and difficult to page down and page up, the solution should be a simple html page full window....

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Carlos C.
Administrator in Banking

The usability, the project module is not user friendly, in simple task as creating a task. Other example an article in the Knowledge Base module is a small window and difficult to page down and page up, the solution should be a simple html page full window....

Screenshots

 
1 of 4
2 of 4
3 of 4
4 of 4
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6

Videos

 No videos provided

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

Agiloft
No videos provided
EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

Downloads

 No downloads provided
Agiloft
No downloads provided
Request More InformationRequest More InformationAsk EasyVista a QuestionContact EasyVista