Compare Agiloft, Gatekeeper, and Samanage

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Agiloft
Gatekeeper
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Samanage
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Agiloft
Agiloft
4.6
Based on 38 reviews
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Gatekeeper
Gatekeeper
4.4
Based on 22 reviews
Optimized for quick response
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Samanage
Samanage
4.4
Based on 470 reviews
Optimized for quick response
 
ENTERPRISE
$2,950 Month
TEAM
$29 per month
 
STARTER
$695 Month
BUSINESS
$59 per month
 
Pro
$1,650 Month
PROFESSIONAL
$79 per month
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
8.7
(Based on 22 reviews)
8.7
(Based on 446 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
8.9
(Based on 22 reviews)
9.1
(Based on 445 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.8
(Based on 22 reviews)
7.6
(Based on 14 reviews)
8.8
(Based on 370 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
8.5
(Based on 14 reviews)
9.0
(Based on 386 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
9.1
(Based on 20 reviews)
9.1
(Based on 427 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
9.1
(Based on 14 reviews)
9.2
(Based on 372 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
9.0
(Based on 22 reviews)
9.3
(Based on 437 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
18.2%
6.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
59.1%
70.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
22.7%
23.3%
 
Information Technology and Services
34.9%
Information Technology and Services
15.2%
Information Technology and Services
12.5%
 
Computer Software
16.3%
Non-Profit Organization Management
12.1%
Hospital & Health Care
10.5%
 
Telecommunications
4.7%
Marketing and Advertising
9.1%
Higher Education
5.9%
 
Renewables & Environment
4.7%
Financial Services
9.1%
Education Management
5.4%
 
Non-Profit Organization Management
4.7%
Telecommunications
6.1%
Computer Software
4.3%
 
Other
34.9%
Other
48.5%
Other
61.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Suraj D.
Administrator

The ability to generate quarterly reports has been the key in putting in place a robust contract management program. The ease with which you can access and link contracts is time saving. Gatekeeper also allows me to customize my categories to suit my needs.

Chad B.
Administrator in Financial Services

Ease of Implementation and Configuration. We considered a number of products to fulfill our Service Desk Management needs. As a whole most offer an Incident Management system, some form of Asset Management, and the ability to post solutions to your end...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

G2 Crowd User in Financial Services

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.

G2 Crowd User

The Inventory side is very limited when it comes to comparing what you have, compared to what you've scanned.

 
 No videos provided.

Please see our suite of videos covering the following topics:

Gatekeeper Explained
Dashboards & Reports
Contract Lifecycle Management
Strategic Supplier Management
Customising Gatekeeper
Gatekeeper Collaboration
Gatekeeper Help Desk

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

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Kate from G2 Crowd

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