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Compare Agiloft vs Groove

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comparison of Agiloft vs. Groove
based on data from user reviews. Agiloft rates 4.6/5 stars with 39 reviews. Groove rates 4.2/5 stars with 29 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Free
$0 user/month
 
Groove Plus
$15 user/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 32 reviews)
8.0
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 32 reviews)
9.0
(Based on 26 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 23 reviews)
9.3
(Based on 13 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 23 reviews)
9.3
(Based on 13 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 31 reviews)
8.6
(Based on 24 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 24 reviews)
8.1
(Based on 12 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 32 reviews)
7.2
(Based on 26 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
78.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.1%
21.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.9%
0.0%
 
Information Technology and Services
37.8%
Computer Software
27.3%
 
Computer Software
15.6%
Internet
11.4%
 
Non-Profit Organization Management
4.4%
Fund-Raising
6.8%
 
Renewables & Environment
4.4%
Consumer Goods
4.5%
 
Telecommunications
4.4%
Executive Office
4.5%
 
Other
33.3%
Other
45.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Cameron K.
User in Fund-Raising

Groove allows a clean, simple, and useful interface that ensures that our end users are heard, and their input is collected. The ability to assign team members to requests is very helpful, especially for client relationships as we often will have a support...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

G2 Crowd User in Fund-Raising

At first, Groove seemed like a "cheap" product compared to other CRM's. It has quite a few interesting API integrations but not something over the top. Realy bad reporting but hopefully this will be improved once the new version comes out.

 
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