Compare Agiloft vs Helpshift

See this comparison of Agiloft vs. Helpshift based on data from user reviews. Agiloft rates 4.5/5 stars with 38 reviews. Helpshift rates 4.2/5 stars with 93 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
 
Enterprise
$135 Per User / Per Month
 
Platinum
$160 Per User / Per Month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
8.7
(Based on 79 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
8.8
(Based on 79 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 22 reviews)
8.8
(Based on 37 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
8.5
(Based on 38 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
8.7
(Based on 70 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
8.8
(Based on 37 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
8.5
(Based on 77 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
19.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
71.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
9.7%
 
Information Technology and Services
34.9%
Computer Games
17.1%
 
Computer Software
16.3%
Internet
11.4%
 
Non-Profit Organization Management
4.7%
Consumer Services
10.5%
 
Renewables & Environment
4.7%
Consumer Goods
8.6%
 
Telecommunications
4.7%
Entertainment
8.6%
 
Other
34.9%
Other
43.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 Crowd User

The ability to be able to freely manage incoming tickets

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

G2 Crowd User

Automations are difficult to create properly

 
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