Compare Agiloft vs Helpshift

See this comparison of Agiloft vs. Helpshift based on data from user reviews. Agiloft rates 4.6/5 stars with 39 reviews. Helpshift rates 4.2/5 stars with 145 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
 
Enterprise
$135 Per User / Per Month
 
Platinum
$160 Per User / Per Month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 32 reviews)
8.8
(Based on 126 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 32 reviews)
8.9
(Based on 126 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 23 reviews)
8.8
(Based on 53 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 23 reviews)
8.5
(Based on 53 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 31 reviews)
8.7
(Based on 115 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 24 reviews)
8.8
(Based on 51 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 32 reviews)
8.4
(Based on 124 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
16.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.1%
63.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.9%
20.3%
 
Information Technology and Services
37.8%
Information Technology and Services
13.0%
 
Computer Software
15.6%
Consumer Services
13.0%
 
Non-Profit Organization Management
4.4%
Computer Games
11.8%
 
Renewables & Environment
4.4%
Financial Services
8.7%
 
Telecommunications
4.4%
Internet
7.5%
 
Other
33.3%
Other
46.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 Crowd User

I love that we could get the reports about agent performance easily

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

G2 Crowd User in Information Technology and Services

nothing ,as such , its a great tool for work. sometimes i did face a bit of lag but it happned very rarely

 
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Kate from G2 Crowd

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