Help the communities most affected by the California wildfires in only a few minutes. We'll donate $10 for every review you submit.

Compare Agiloft vs KANA Enterprise

See this

comparison of Agiloft vs. KANA Enterprise
based on data from user reviews. Agiloft rates 4.6/5 stars with 38 reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
8.2
(Based on 11 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
8.5
(Based on 11 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.8
(Based on 22 reviews)
6.8
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
7.0
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
7.8
(Based on 8 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
7.0
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
7.1
(Based on 11 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
10.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
90.0%
 
Information Technology and Services
34.9%
Information Technology and Services
18.8%
 
Computer Software
16.3%
Outsourcing/Offshoring
12.5%
 
Non-Profit Organization Management
4.7%
Insurance
12.5%
 
Telecommunications
4.7%
Financial Services
12.5%
 
Renewables & Environment
4.7%
Telecommunications
12.5%
 
Other
34.9%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 Crowd User in Banking

I like that it stores all my messages from the customer in one place.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

G2 Crowd User in Insurance

Awful, clunky, outdated. Hard to customize. Expensive. Does not work well on non IE browsers

 
 No screenshots provided.
Ask Agiloft a QuestionContact AgiloftRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.