G2 Crowd gives a real-time look at how dreamforce sponsors and exhibitioners stack up.

Compare Agiloft, LiveAgent, and ServiceNow

 
All-inclusive
$39/month User Seat
 
Ticket+Chat
$29/month User Seat
 
Ticket
$9/month User Seat
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 32 reviews)
8.8
(Based on 664 reviews)
8.5
(Based on 476 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 32 reviews)
9.0
(Based on 664 reviews)
7.7
(Based on 476 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 23 reviews)
8.7
(Based on 440 reviews)
7.5
(Based on 141 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 23 reviews)
8.9
(Based on 439 reviews)
8.0
(Based on 142 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 31 reviews)
9.1
(Based on 628 reviews)
8.1
(Based on 380 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 24 reviews)
9.1
(Based on 427 reviews)
8.3
(Based on 139 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 32 reviews)
9.1
(Based on 653 reviews)
8.0
(Based on 470 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
60.9%
3.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.1%
25.4%
16.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.9%
13.7%
79.4%
 
Information Technology and Services
37.8%
Information Technology and Services
13.0%
Information Technology and Services
28.9%
 
Computer Software
15.6%
Computer Software
7.7%
Higher Education
7.6%
 
Non-Profit Organization Management
4.4%
Internet
5.3%
Hospital & Health Care
7.4%
 
Renewables & Environment
4.4%
Retail
5.1%
Computer Software
6.7%
 
Telecommunications
4.4%
Telecommunications
3.9%
Financial Services
5.4%
 
Other
33.3%
Other
65.0%
Other
44.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Ikram B.
Industry Analyst / Tech Writer in Financial Services

There are many things I like about ServiceNow. It has a great incident management system that ties well with problem management. ServiceNow allows us to fully customize the look and feel of it. Many of us don't even know who the manufacture of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

G2 Crowd User in Retail

Problems with calls, disconnecting during call, not being able to answer call, not being able to place calls

Ion S.
Administrator in Construction

ServiceNow out of the box is like: Imagine you go to the dealer and buy a new car. The salesman gives you the keys and a bunch of parts and tells you that if you want to drive it you need to put it together on your own. Amazing!!! Things that are common...

 
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