Compare Agiloft vs LiveHelpNow

See this comparison of Agiloft vs. LiveHelpNow based on data from user reviews. Agiloft rates 4.5/5 stars with 38 reviews. LiveHelpNow rates 4.2/5 stars with 103 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
$ Get a Quote
$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
8.8
(Based on 95 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
8.8
(Based on 95 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 22 reviews)
8.6
(Based on 77 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
8.5
(Based on 76 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
8.7
(Based on 85 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
9.0
(Based on 76 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
8.0
(Based on 94 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
50.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
31.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
18.4%
 
Information Technology and Services
34.9%
Information Technology and Services
7.0%
 
Computer Software
16.3%
Retail
6.3%
 
Non-Profit Organization Management
4.7%
Insurance
4.7%
 
Renewables & Environment
4.7%
Consumer Goods
4.7%
 
Telecommunications
4.7%
Construction
3.9%
 
Other
34.9%
Other
73.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
0 5kcgsmiujf0rapecbnhgsdil0grul9scfbngsd8uhffwmtsgdntlqsqcauuk aumkp8 veoner6v
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 Crowd User

Being able to chat online, it makes things easier

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

G2 Crowd User

The Live Help platform only measure wait time and does not calculate service level , percent of chats/tickets answered in X seconds. This is a very common feature, this system lacks.

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
Ask Agiloft a QuestionContact Agiloft
Ask LiveHelpNow a Question
Contact LiveHelpNow
Kate avatar
Kate from G2 Crowd

Need help?

I can help.