Compare Agiloft vs ProProfs Knowledge Base Software

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comparison of Agiloft vs. ProProfs Knowledge Base Software
based on data from user reviews. Agiloft rates 4.6/5 stars with 39 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 32 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 32 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of Setup
7.7
(Based on 23 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.6
(Based on 23 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 31 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.5
(Based on 24 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 32 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.1%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.9%
9.1%
 
Information Technology and Services
37.8%
Computer Software
50.0%
 
Computer Software
15.6%
Information Technology and Services
18.8%
 
Non-Profit Organization Management
4.4%
Graphic Design
6.3%
 
Renewables & Environment
4.4%
Arts and Crafts
6.3%
 
Telecommunications
4.4%
Education Management
6.3%
 
Other
33.3%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Jacqueline R.
User

I think it is an amazing tool for coordination between multiple teams. Me and my team were able to easily communicate and work on our projects at the same time without no problems. With its cloud based repository, distance is just numbers!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
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Kate from G2 Crowd

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