Compare Agiloft, Qwilr, and Issuetrak

Pricing

 
Pro
$29
per Month
Productivity
$19 (cloud)
mo/user/annual contract
 
Business
$79
per Month
Support Essentials
$49 (Cloud)
mo/agent/annual contract
 
Enterprise
Custom
Support Ultimate
$59 (Cloud)
mo/agent/annual contract
 
Free Trial
Free Trial
Free Trial
Agiloft
Free Trial
Qwilr
Pro
$29per Month
Business
$79per Month
Enterprise
Custom
Free Trial
Issuetrak
Productivity
$19 (cloud)mo/user/annual contract
Support Essentials
$49 (Cloud)mo/agent/annual contract
Support Ultimate
$59 (Cloud)mo/agent/annual contract
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.4
8.0
Ease of Use
Ease of Use
8.2
8.7
8.2
Ease of Setup
Ease of Setup
7.5
8.9
8.0
Ease of Admin
Ease of Admin
8.4
8.8
8.3
Quality of Support
Quality of Support
8.7
9.0
9.0
Ease of Doing Business With
Ease of Doing Business With
9.4
9.2
9.3
Product Direction (% positive)
Product Direction (% positive)
8.9
9.5
7.8
Meets Requirements
Agiloft
9.0
Qwilr
8.4
Issuetrak
8.0
Ease of Use
Agiloft
8.2
Qwilr
8.7
Issuetrak
8.2
Ease of Setup
Agiloft
7.5
Qwilr
8.9
Issuetrak
8.0
Ease of Admin
Agiloft
8.4
Qwilr
8.8
Issuetrak
8.3
Quality of Support
Agiloft
8.7
Qwilr
9.0
Issuetrak
9.0
Ease of Doing Business With
Agiloft
9.4
Qwilr
9.2
Issuetrak
9.3
Product Direction (% positive)
Agiloft
8.9
Qwilr
9.5
Issuetrak
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
87.8%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
10.8%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
1.4%
34.5%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
Qwilr
Small-Business
87.8%
Mid-Market
10.8%
Enterprise
1.4%
Issuetrak
Small-Business
25.5%
Mid-Market
40.0%
Enterprise
34.5%

Reviewers' Industry

 
Information Technology and Services
34.9%
Marketing and Advertising
31.5%
Information Technology and Services
15.4%
 
Computer Software
16.3%
Internet
9.6%
Telecommunications
9.2%
 
Telecommunications
4.7%
Computer Software
8.7%
Hospital & Health Care
9.2%
 
Renewables & Environment
4.7%
Information Technology and Services
7.4%
Financial Services
6.2%
 
Non-Profit Organization Management
4.7%
Design
4.5%
Education Management
6.2%
 
Other
34.9%
Other
38.3%
Other
53.8%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
Qwilr
Marketing and Advertising
31.5%
Internet
9.6%
Computer Software
8.7%
Information Technology and Services
7.4%
Design
4.5%
Other
38.3%
Issuetrak
Information Technology and Services
15.4%
Telecommunications
9.2%
Hospital & Health Care
9.2%
Financial Services
6.2%
Education Management
6.2%
Other
53.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Jeannine A.
Consultant in Design

I love the pre-designed templates and the ability to re-use content blocks between projects. It also streamlines my business to have my contract and proposal all in one document that my clients can easily accept and submit a deposit. The clients receive a...

G2 Crowd User in Restaurants

Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

G2 Crowd User

API functionality is still fairly clunky.

G2 Crowd User in Telecommunications

Sometimes we'll get customers that want to compliment or make a complaint another employee. For a long time, IssueTrak was our primary tool for doing this, through the Feedback section. This could just be the way my company programmed IssueTrak, but a lot...

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

Qwilr
Most Helpful Favorable Review
Jeannine A.
Consultant in Design

I love the pre-designed templates and the ability to re-use content blocks between projects. It also streamlines my business to have my contract and proposal all in one document that my clients can easily accept and submit a deposit. The clients receive a...

Most Helpful Critical Review
G2 Crowd User

API functionality is still fairly clunky.

Issuetrak
Most Helpful Favorable Review
G2 Crowd User in Restaurants

Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...

Most Helpful Critical Review
G2 Crowd User in Telecommunications

Sometimes we'll get customers that want to compliment or make a complaint another employee. For a long time, IssueTrak was our primary tool for doing this, through the Feedback section. This could just be the way my company programmed IssueTrak, but a lot...

Screenshots

 
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Videos

 No videos provided

1. Product video showing what Qwilr is all about (90 seconds).
2. Introductory overview video showing Qwilr basics (150 seconds).
3. Fundamentals webinar covering Qwilr's most popular features (21 minutes).

No videos provided
Agiloft
No videos provided
Qwilr

1. Product video showing what Qwilr is all about (90 seconds).
2. Introductory overview video showing Qwilr basics (150 seconds).
3. Fundamentals webinar covering Qwilr's most popular features (21 minutes).

Issuetrak
No videos provided

Downloads

Agiloft
No downloads provided
Issuetrak
No downloads provided
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