Compare Agiloft, Qwilr, and Zendesk Support

Pricing

 
Pro
$29
per Month
Essential
$5
/month
 
Business
$79
per Month
Team
$19
/month
 
Enterprise
Custom
Professional
$49
/month
 
Enterprise
$99
/month
 
Free Trial
Free Trial
Free Trial
Agiloft
Free Trial
Qwilr
Pro
$29per Month
Business
$79per Month
Enterprise
Custom
Free Trial
Zendesk Support
Essential
$5/month
Team
$19/month
Professional
$49/month
Enterprise
$99/month
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.4
8.6
Ease of Use
Ease of Use
8.2
8.7
8.6
Ease of Setup
Ease of Setup
7.5
8.9
8.2
Ease of Admin
Ease of Admin
8.4
8.8
8.3
Quality of Support
Quality of Support
8.7
9.0
8.4
Ease of Doing Business With
Ease of Doing Business With
9.4
9.2
8.4
Product Direction (% positive)
Product Direction (% positive)
8.9
9.5
7.6
Meets Requirements
Agiloft
9.0
Qwilr
8.4
Zendesk Support
8.6
Ease of Use
Agiloft
8.2
Qwilr
8.7
Zendesk Support
8.6
Ease of Setup
Agiloft
7.5
Qwilr
8.9
Zendesk Support
8.2
Ease of Admin
Agiloft
8.4
Qwilr
8.8
Zendesk Support
8.3
Quality of Support
Agiloft
8.7
Qwilr
9.0
Zendesk Support
8.4
Ease of Doing Business With
Agiloft
9.4
Qwilr
9.2
Zendesk Support
8.4
Product Direction (% positive)
Agiloft
8.9
Qwilr
9.5
Zendesk Support
7.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
87.8%
38.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
10.8%
44.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
1.4%
16.4%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
Qwilr
Small-Business
87.8%
Mid-Market
10.8%
Enterprise
1.4%
Zendesk Support
Small-Business
38.9%
Mid-Market
44.8%
Enterprise
16.4%

Reviewers' Industry

 
Information Technology and Services
34.9%
Marketing and Advertising
31.5%
Computer Software
17.9%
 
Computer Software
16.3%
Internet
9.6%
Information Technology and Services
15.3%
 
Telecommunications
4.7%
Computer Software
8.7%
Internet
10.2%
 
Renewables & Environment
4.7%
Information Technology and Services
7.4%
Marketing and Advertising
4.9%
 
Non-Profit Organization Management
4.7%
Design
4.5%
Telecommunications
3.3%
 
Other
34.9%
Other
38.3%
Other
48.3%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
Qwilr
Marketing and Advertising
31.5%
Internet
9.6%
Computer Software
8.7%
Information Technology and Services
7.4%
Design
4.5%
Other
38.3%
Zendesk Support
Computer Software
17.9%
Information Technology and Services
15.3%
Internet
10.2%
Marketing and Advertising
4.9%
Telecommunications
3.3%
Other
48.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Olivier L.
Agency

It's intuitive and user-friendly, you need no programmer skills to run Qwilr. It's just made to be easy and quick. On top of that, their proposal looks like super neat web page and it impresses my prospect when I show them that. It makes us look...

Abbey S.
Administrator in Education Management

The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

G2 Crowd User

API functionality is still fairly clunky.

Matthew W.
Administrator in Computer Software

After the setup, and things were going smoothly, they ended up getting really bad. Our web application would send out an email with data from a signup form anytime someone signup up for our SaaS product. Things would be going fine, then Zendesk would decide...

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 Crowd User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

Qwilr
Most Helpful Favorable Review
Olivier L.
Agency

It's intuitive and user-friendly, you need no programmer skills to run Qwilr. It's just made to be easy and quick. On top of that, their proposal looks like super neat web page and it impresses my prospect when I show them that. It makes us look...

Most Helpful Critical Review
G2 Crowd User

API functionality is still fairly clunky.

Zendesk Support
Most Helpful Favorable Review
Abbey S.
Administrator in Education Management

The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...

Most Helpful Critical Review
Matthew W.
Administrator in Computer Software

After the setup, and things were going smoothly, they ended up getting really bad. Our web application would send out an email with data from a signup form anytime someone signup up for our SaaS product. Things would be going fine, then Zendesk would decide...

Screenshots

 
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Videos

 No videos provided

1. Product video showing what Qwilr is all about (90 seconds).
2. Introductory overview video showing Qwilr basics (150 seconds).
3. Fundamentals webinar covering Qwilr's most popular features (21 minutes).

No videos provided
Agiloft
No videos provided
Qwilr

1. Product video showing what Qwilr is all about (90 seconds).
2. Introductory overview video showing Qwilr basics (150 seconds).
3. Fundamentals webinar covering Qwilr's most popular features (21 minutes).

Zendesk Support
No videos provided

Downloads

Agiloft
No downloads provided
Zendesk Support
No downloads provided
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