Compare Agiloft, Scout RFP Strategic Sourcing Platform, and Samanage

 
TEAM
$29 per month
 
BUSINESS
$59 per month
 
PROFESSIONAL
$79 per month
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
8.8
(Based on 12 reviews)
8.7
(Based on 446 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
9.6
(Based on 12 reviews)
9.1
(Based on 445 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.8
(Based on 22 reviews)
9.6
(Based on 8 reviews)
8.8
(Based on 370 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
9.3
(Based on 8 reviews)
9.0
(Based on 386 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
9.9
(Based on 11 reviews)
9.1
(Based on 427 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
10.0
(Based on 8 reviews)
9.2
(Based on 372 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
9.1
(Based on 12 reviews)
9.3
(Based on 437 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
0.0%
6.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
0.0%
70.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
100.0%
23.3%
 
Information Technology and Services
34.9%
Computer Software
23.5%
Information Technology and Services
12.5%
 
Computer Software
16.3%
Internet
17.6%
Hospital & Health Care
10.5%
 
Telecommunications
4.7%
Research
11.8%
Higher Education
5.9%
 
Renewables & Environment
4.7%
Insurance
11.8%
Education Management
5.4%
 
Non-Profit Organization Management
4.7%
Higher Education
11.8%
Computer Software
4.3%
 
Other
34.9%
Other
23.5%
Other
61.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 Crowd User in Computer Software

The user-interface and ease of use is what differentiates Scout from their peer competitors. Legacy offerings do the trick, but are overly complicated.

Michael K.
Administrator in Security and Investigations

We came from a free IT ticketing system to SAmanage. We had no way of easily tracking inventory, we had no CMDB, and no way to easily track tickets during their life cycle. Since deploying SAmanage My department has completely changed, and the way the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

Bob S.
Administrator in Insurance

Inability to create weighted scoring for the free-form responses

G2 Crowd User in Apparel & Fashion

Too many lousy features. The lack of automation is a huge turn off. The options are limited for managing helpdesk tickets.

 
 No screenshots provided.
 No videos provided.No videos provided.

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

 No downloads provided.No downloads provided.
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