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Compare Agiloft, Scout RFP Strategic Sourcing Platform, and Samanage

 
TEAM
$29 per month
 
BUSINESS
$59 per month
 
PROFESSIONAL
$79 per month
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
8.8
(Based on 12 reviews)
8.7
(Based on 437 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
9.6
(Based on 12 reviews)
9.1
(Based on 436 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.8
(Based on 22 reviews)
9.6
(Based on 8 reviews)
8.8
(Based on 362 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
9.3
(Based on 8 reviews)
9.0
(Based on 378 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
9.9
(Based on 11 reviews)
9.1
(Based on 418 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
10.0
(Based on 8 reviews)
9.2
(Based on 364 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
9.1
(Based on 12 reviews)
9.2
(Based on 428 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
0.0%
6.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
0.0%
69.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
100.0%
23.8%
 
Information Technology and Services
34.9%
Computer Software
23.5%
Information Technology and Services
12.8%
 
Computer Software
16.3%
Internet
17.6%
Hospital & Health Care
10.5%
 
Telecommunications
4.7%
Research
11.8%
Higher Education
5.8%
 
Renewables & Environment
4.7%
Insurance
11.8%
Education Management
5.4%
 
Non-Profit Organization Management
4.7%
Higher Education
11.8%
Computer Software
4.4%
 
Other
34.9%
Other
23.5%
Other
61.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Laura M.
Administrator in Computer Software

The side by side comparison it makes viewing multiple vendors easy! Seeing your pipeline right when you log on. The organizations of questions and answers

Chad B.
Administrator in Financial Services

Ease of Implementation and Configuration. We considered a number of products to fulfill our Service Desk Management needs. As a whole most offer an Incident Management system, some form of Asset Management, and the ability to post solutions to your end...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

Aaron R.
Internal Consultant in Oil & Energy

Breadth of functionality is more limited then some of the larger integrated solutions.

G2 Crowd User

Unable to add links to the Service Catalog items, makes it very hard to link to items inside of my company.

 
 No screenshots provided.
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Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

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