Compare Agiloft, Scout RFP Strategic Sourcing Platform, and Samanage

 
TEAM
$29 per month
 
BUSINESS
$59 per month
 
PROFESSIONAL
$79 per month
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 32 reviews)
8.8
(Based on 12 reviews)
8.6
(Based on 342 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 32 reviews)
9.6
(Based on 12 reviews)
9.0
(Based on 341 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 23 reviews)
9.6
(Based on 8 reviews)
8.8
(Based on 279 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 23 reviews)
9.3
(Based on 8 reviews)
9.0
(Based on 293 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 31 reviews)
9.9
(Based on 11 reviews)
9.1
(Based on 325 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 24 reviews)
10.0
(Based on 8 reviews)
9.2
(Based on 283 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 32 reviews)
9.1
(Based on 12 reviews)
9.1
(Based on 335 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
0.0%
7.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.1%
0.0%
68.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.9%
100.0%
24.4%
 
Information Technology and Services
37.8%
Computer Software
23.5%
Information Technology and Services
13.8%
 
Computer Software
15.6%
Internet
17.6%
Hospital & Health Care
10.9%
 
Non-Profit Organization Management
4.4%
Research
11.8%
Higher Education
6.7%
 
Renewables & Environment
4.4%
Higher Education
11.8%
Computer Software
5.2%
 
Telecommunications
4.4%
Insurance
11.8%
Education Management
3.4%
 
Other
33.3%
Other
23.5%
Other
60.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Greg T.
Executive Sponsor in Hospital & Health Care

EASY to: Setup Us Collaborate Deliver Results In addition, they have enabled a self-service approach to initiating an event through the intake and opportunities modules.

Sebastian P.
Administrator in Information Technology and Services

I would say the Incident Management related features: SLA rules, Reports, Problem Management. They have an excellent customer support, not only solving issues fast but as well providing information on best practices and listening to the community for new...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

G2 Crowd User

We think the cost of this software is a bit too high. We only use the inventory part and this should be a stand alone product.

 
 No screenshots provided.
 No videos provided.No videos provided.

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

 No downloads provided.No downloads provided.
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Kate from G2 Crowd

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