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Compare Agiloft, Scout RFP Strategic Sourcing Platform, and Samanage

 
TEAM
$29 per month
 
BUSINESS
$59 per month
 
PROFESSIONAL
$79 per month
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 32 reviews)
8.8
(Based on 12 reviews)
8.7
(Based on 391 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 32 reviews)
9.6
(Based on 12 reviews)
9.0
(Based on 390 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 23 reviews)
9.6
(Based on 8 reviews)
8.8
(Based on 324 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 23 reviews)
9.3
(Based on 8 reviews)
9.0
(Based on 338 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 31 reviews)
9.9
(Based on 11 reviews)
9.1
(Based on 374 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 24 reviews)
10.0
(Based on 8 reviews)
9.2
(Based on 326 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 32 reviews)
9.1
(Based on 12 reviews)
9.2
(Based on 383 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
0.0%
7.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.1%
0.0%
69.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.9%
100.0%
23.4%
 
Information Technology and Services
37.8%
Computer Software
23.5%
Information Technology and Services
13.6%
 
Computer Software
15.6%
Internet
17.6%
Hospital & Health Care
10.8%
 
Non-Profit Organization Management
4.4%
Research
11.8%
Higher Education
6.2%
 
Renewables & Environment
4.4%
Higher Education
11.8%
Education Management
4.9%
 
Telecommunications
4.4%
Insurance
11.8%
Computer Software
4.9%
 
Other
33.3%
Other
23.5%
Other
59.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Mimi C.
User in Internet

Simple to use and customized to what we are trying to test for.

Chad B.
Administrator in Financial Services

Ease of Implementation and Configuration. We considered a number of products to fulfill our Service Desk Management needs. As a whole most offer an Incident Management system, some form of Asset Management, and the ability to post solutions to your end...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

Greg T.
Executive Sponsor in Hospital & Health Care

Nada, nothing, zero. ScoutRFP exceeds our needs

Jens Bech M.
Executive Sponsor in Computer Software

Too many features are mediocre. The sales material looks great, but when you actually have to use the features, most of the times, they lack important functionality.

 
 No screenshots provided.
 No videos provided.No videos provided.

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

 No downloads provided.No downloads provided.
Ask Agiloft a QuestionContact AgiloftAsk Scout RFP a QuestionContact Scout RFPAsk Samanage a QuestionContact Samanage
Kate from G2 Crowd

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