Compare Agiloft, Scout RFP Strategic Sourcing Platform, Samanage, and ServiceNow

Pricing

 
TEAM
$29
per month
 
BUSINESS
$59
per month
 
PROFESSIONAL
$79
per month
 
Free Trial
Free Trial Unavailable
Free Trial
Free Trial Unavailable
Agiloft
Free Trial
Scout RFP Strategic Sourcing Platform
Free Trial Unavailable
Samanage
TEAM
$29per month
BUSINESS
$59per month
PROFESSIONAL
$79per month
Free Trial
ServiceNow
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
8.6
8.6
8.3
Ease of Use
Ease of Use
8.2
9.6
9.0
7.4
Ease of Setup
Ease of Setup
7.5
9.6
8.7
7.2
Ease of Admin
Ease of Admin
8.4
9.2
8.9
7.8
Quality of Support
Quality of Support
8.7
9.8
9.0
7.9
Ease of Doing Business With
Ease of Doing Business With
9.4
10.0
9.1
8.1
Product Direction (% positive)
Product Direction (% positive)
8.9
9.0
9.2
7.8
Meets Requirements
Agiloft
9.0
Scout RFP Strategic Sourcing Platform
8.6
Samanage
8.6
ServiceNow
8.3
Ease of Use
Agiloft
8.2
Scout RFP Strategic Sourcing Platform
9.6
Samanage
9.0
ServiceNow
7.4
Ease of Setup
Agiloft
7.5
Scout RFP Strategic Sourcing Platform
9.6
Samanage
8.7
ServiceNow
7.2
Ease of Admin
Agiloft
8.4
Scout RFP Strategic Sourcing Platform
9.2
Samanage
8.9
ServiceNow
7.8
Quality of Support
Agiloft
8.7
Scout RFP Strategic Sourcing Platform
9.8
Samanage
9.0
ServiceNow
7.9
Ease of Doing Business With
Agiloft
9.4
Scout RFP Strategic Sourcing Platform
10.0
Samanage
9.1
ServiceNow
8.1
Product Direction (% positive)
Agiloft
8.9
Scout RFP Strategic Sourcing Platform
9.0
Samanage
9.2
ServiceNow
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
0%
6.7%
3.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
0%
69.7%
16.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
100.0%
23.6%
79.4%
Agiloft
Small-Business
48.6%
Mid-Market
37.1%
Enterprise
14.3%
Scout RFP Strategic Sourcing Platform
Small-Business
0%
Mid-Market
0%
Enterprise
100.0%
Samanage
Small-Business
6.7%
Mid-Market
69.7%
Enterprise
23.6%
ServiceNow
Small-Business
3.9%
Mid-Market
16.6%
Enterprise
79.4%

Reviewers' Industry

 
Information Technology and Services
34.9%
Computer Software
23.5%
Information Technology and Services
12.5%
Information Technology and Services
27.8%
 
Computer Software
16.3%
Internet
17.6%
Hospital & Health Care
10.5%
Higher Education
7.6%
 
Telecommunications
4.7%
Research
11.8%
Higher Education
5.8%
Hospital & Health Care
7.3%
 
Renewables & Environment
4.7%
Insurance
11.8%
Education Management
5.3%
Computer Software
6.6%
 
Non-Profit Organization Management
4.7%
Higher Education
11.8%
Computer Software
4.3%
Financial Services
6.0%
 
Other
34.9%
Other
23.5%
Other
61.5%
Other
44.6%
Agiloft
Information Technology and Services
34.9%
Computer Software
16.3%
Telecommunications
4.7%
Renewables & Environment
4.7%
Non-Profit Organization Management
4.7%
Other
34.9%
Scout RFP Strategic Sourcing Platform
Computer Software
23.5%
Internet
17.6%
Research
11.8%
Insurance
11.8%
Higher Education
11.8%
Other
23.5%
Samanage
Information Technology and Services
12.5%
Hospital & Health Care
10.5%
Higher Education
5.8%
Education Management
5.3%
Computer Software
4.3%
Other
61.5%
ServiceNow
Information Technology and Services
27.8%
Higher Education
7.6%
Hospital & Health Care
7.3%
Computer Software
6.6%
Financial Services
6.0%
Other
44.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 Crowd User in Information Technology and Services

Ability to import standardized templates and then tailor to each bid. Stakeholders can submit their requests direct to the Sourcing team.

Steven H.
Administrator in Retail

The Workflow engine is great and they are in the process of making it even better. The Asset management portion functions smoothly and the utility was easy to push out via GPO. The setup of the product is what sells it. Very easy to setup every function,...

Ikram B.
Industry Analyst / Tech Writer in Financial Services

There are many things I like about ServiceNow. It has a great incident management system that ties well with problem management. ServiceNow allows us to fully customize the look and feel of it. Many of us don't even know who the manufacture of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

G2 Crowd User

We think the cost of this software is a bit too high. We only use the inventory part and this should be a stand alone product.

G2 Crowd User in Insurance

Everything: ServiceNow has no idea about ITIL, they took ITIL and flipped it upside down. Their system is broken and doesn't work properly. Imagine you go to a car dealer to buy a new car. You pay the money and you get the keys. When you get outside to...

 
Agiloft
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

Scout RFP Strategic Sourcing Platform
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

Ability to import standardized templates and then tailor to each bid. Stakeholders can submit their requests direct to the Sourcing team.

Samanage
Most Helpful Favorable Review
Steven H.
Administrator in Retail

The Workflow engine is great and they are in the process of making it even better. The Asset management portion functions smoothly and the utility was easy to push out via GPO. The setup of the product is what sells it. Very easy to setup every function,...

Most Helpful Critical Review
G2 Crowd User

We think the cost of this software is a bit too high. We only use the inventory part and this should be a stand alone product.

ServiceNow
Most Helpful Favorable Review
Ikram B.
Industry Analyst / Tech Writer in Financial Services

There are many things I like about ServiceNow. It has a great incident management system that ties well with problem management. ServiceNow allows us to fully customize the look and feel of it. Many of us don't even know who the manufacture of the...

Most Helpful Critical Review
G2 Crowd User in Insurance

Everything: ServiceNow has no idea about ITIL, they took ITIL and flipped it upside down. Their system is broken and doesn't work properly. Imagine you go to a car dealer to buy a new car. You pay the money and you get the keys. When you get outside to...

Screenshots

 
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Scout RFP Strategic Sourcing Platform
No screenshots provided

Videos

 No videos providedNo videos provided

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

No videos provided
Agiloft
No videos provided
Scout RFP Strategic Sourcing Platform
No videos provided
Samanage

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

ServiceNow
No videos provided

Downloads

 No downloads providedNo downloads providedNo downloads provided
Agiloft
No downloads provided
Scout RFP Strategic Sourcing Platform
No downloads provided
ServiceNow
No downloads provided
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