Compare Agiloft vs Solvvy

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comparison of Agiloft vs. Solvvy
based on data from user reviews. Agiloft rates 4.6/5 stars with 38 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Agiloft
Solvvy
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Agiloft
Agiloft
4.6
Based on 38 reviews
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
9.0
(Based on 20 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
9.3
(Based on 20 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.8
(Based on 22 reviews)
9.1
(Based on 19 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
9.3
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
9.5
(Based on 20 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
9.7
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
10.0
(Based on 20 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
0.0%
 
Information Technology and Services
34.9%
Internet
31.3%
 
Computer Software
16.3%
Computer Software
28.1%
 
Telecommunications
4.7%
Retail
15.6%
 
Renewables & Environment
4.7%
Consumer Electronics
6.3%
 
Non-Profit Organization Management
4.7%
Computer Networking
6.3%
 
Other
34.9%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

James S.
Administrator

The widget is so streamlined that the Customer isn't disappointed when the first step is Self Help. Then its an easy click to get to a representative!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Perhaps it is how we have it setup, but I find the interface a bit clunky and difficult to maneuver and find what I need. Sometimes the responsiveness is slow, but that may be a resource constraint on the VMs that the application is running on.

G2 Crowd User

I don't get track of help articles presented to a user before submission of the ticket by that user. It think it would be great to see track of presented articles to determine wether something is missing in the existing knowledge base.

 
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Kate from G2 Crowd

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