Compare Agiloft vs Teamwork Desk

See this comparison of Agiloft vs. Teamwork Desk based on data from user reviews. Agiloft rates 4.5/5 stars with 38 reviews. Teamwork Desk rates 4.4/5 stars with 31 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Basic
$5 per agent, per month (billed annually)
 
Pro
$20 per agent, per month (billed annually)
 
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 22 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
77.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
19.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
3.2%
 
Information Technology and Services
34.9%
Marketing and Advertising
25.6%
 
Computer Software
16.3%
Information Technology and Services
20.9%
 
Non-Profit Organization Management
4.7%
Computer Software
7.0%
 
Renewables & Environment
4.7%
Internet
7.0%
 
Telecommunications
4.7%
Publishing
4.7%
 
Other
34.9%
Other
34.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

Andrew C.
User

The ability to quickly see project status and due dates.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

 
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Kate avatar
Kate from G2 Crowd

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