Compare Agiloft vs Track-It!

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comparison of Agiloft vs. Track-It!
based on data from user reviews. Agiloft rates 4.6/5 stars with 39 reviews. Track-It! rates 3.6/5 stars with 70 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 32 reviews)
7.9
(Based on 66 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 32 reviews)
8.0
(Based on 66 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 23 reviews)
7.6
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 23 reviews)
8.0
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 31 reviews)
7.9
(Based on 52 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 24 reviews)
8.1
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 32 reviews)
5.8
(Based on 65 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
13.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.1%
55.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.9%
31.9%
 
Information Technology and Services
37.8%
Information Technology and Services
14.3%
 
Computer Software
15.6%
Hospital & Health Care
9.9%
 
Non-Profit Organization Management
4.4%
Utilities
5.5%
 
Renewables & Environment
4.4%
Higher Education
5.5%
 
Telecommunications
4.4%
Law Practice
5.5%
 
Other
33.3%
Other
59.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.

G2 Crowd User in Hospital & Health Care

The inability to type in search within routing matrix.

 
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Kate from G2 Crowd

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