Compare Agiloft vs Vision Helpdesk

See this comparison of Agiloft vs. Vision Helpdesk based on data from user reviews. Agiloft rates 4.5/5 stars with 38 reviews. Vision Helpdesk rates 4.8/5 stars with 40 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Help Desk
$7 per staff per mo
 
Satellite Desk
$14 per staff per mo
 
Service Desk
$21 per staff per mo
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 31 reviews)
9.4
(Based on 40 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 31 reviews)
9.3
(Based on 40 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 22 reviews)
8.9
(Based on 38 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 22 reviews)
9.4
(Based on 38 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 30 reviews)
9.7
(Based on 40 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 23 reviews)
9.7
(Based on 38 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 31 reviews)
9.7
(Based on 40 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
62.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.1%
27.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
10.0%
 
Information Technology and Services
34.9%
Non-Profit Organization Management
20.4%
 
Computer Software
16.3%
Internet
16.3%
 
Non-Profit Organization Management
4.7%
Information Technology and Services
14.3%
 
Renewables & Environment
4.7%
Education Management
6.1%
 
Telecommunications
4.7%
Individual & Family Services
6.1%
 
Other
34.9%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
0 5kcgsmiujf0rapecbnhgsdil0grul9scfbngsd8uhffwmtsgdntlqsqcauuk aumkp8 veoner6v
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

0 tk6jmz fyi1x0lvfttzambt2y6kxjqufpq cmbig lk7gku7on9accbptmx8y1sippxinrjk35nr
William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

 
Ask Agiloft a QuestionContact AgiloftRequest More InformationRequest More Information
Kate avatar
Kate from G2 Crowd

Need help?

I can help.