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Compare Agiloft vs Vision Helpdesk

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comparison of Agiloft vs. Vision Helpdesk
based on data from user reviews. Agiloft rates 4.6/5 stars with 39 reviews. Vision Helpdesk rates 4.7/5 stars with 42 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter Help Desk
$12 per staff per mo billed annually
 
Pro Help Desk Software
$20 per staff per mo billed annually
 
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 32 reviews)
9.3
(Based on 42 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 32 reviews)
9.2
(Based on 42 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 23 reviews)
8.9
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 23 reviews)
9.4
(Based on 40 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 31 reviews)
9.7
(Based on 41 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 24 reviews)
9.7
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 32 reviews)
9.7
(Based on 42 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
59.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.1%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.9%
9.5%
 
Information Technology and Services
37.8%
Non-Profit Organization Management
21.6%
 
Computer Software
15.6%
Internet
15.7%
 
Non-Profit Organization Management
4.4%
Information Technology and Services
13.7%
 
Renewables & Environment
4.4%
Education Management
5.9%
 
Telecommunications
4.4%
Individual & Family Services
5.9%
 
Other
33.3%
Other
37.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric N.
Executive Sponsor in Information Technology and Services

1) Easy coding-free process-oriented customization 2) Highly flexible in terms of automating nearly any business process 3) Overall simplicity yet customizable enough to look like a custom application 4) Easy enough to customize that users can decide how...

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

We had some server down issues during our use.

G2 Crowd User

Everything was a bit slow and buggy at times.

 
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