Compare Aircall, Dialpad, and Grasshopper

 
Premium
$30 user/month (billed annually)
Standard
$15 Per user, per month billed annually or $20 billed monthly.
 
Enterprise
$50 user/month (billed annually)
Pro
$25 Per user, per month invoiced annually
 
Enterprise
$35 Per user, per month invoiced annually
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 110 reviews)
8.6
(Based on 102 reviews)
8.8
(Based on 35 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 110 reviews)
9.1
(Based on 102 reviews)
8.1
(Based on 35 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 53 reviews)
9.0
(Based on 37 reviews)
8.1
(Based on 18 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 53 reviews)
9.0
(Based on 35 reviews)
8.7
(Based on 18 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 103 reviews)
8.5
(Based on 89 reviews)
7.8
(Based on 28 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.6
(Based on 51 reviews)
9.2
(Based on 36 reviews)
8.1
(Based on 17 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.6
(Based on 106 reviews)
8.2
(Based on 102 reviews)
7.3
(Based on 35 reviews)
Small Business (50 or fewer emp.)
Small Business
(50 or fewer emp.)
76.3%
55.1%
82.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.4%
41.1%
8.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.3%
3.7%
8.6%
 
Internet
17.6%
Information Technology and Services
13.0%
Information Technology and Services
17.5%
 
Computer Software
15.5%
Computer Software
12.2%
Internet
12.5%
 
Information Technology and Services
12.7%
Internet
10.6%
Architecture & Planning
7.5%
 
Retail
3.5%
Real Estate
6.5%
Financial Services
7.5%
 
Consumer Services
2.8%
Non-Profit Organization Management
5.7%
Consumer Goods
7.5%
 
Other
47.9%
Other
52.0%
Other
47.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Hugo M.
Executive Sponsor in Information Technology and Services

Salesforce integration is the most important feature of Aircall. We use Salesforce Service Cloud, and give to ours agents the Aircall Softphone in the same screen increase a lot their productivity. Also the administration for creating queues, new numbers,...

G2 Crowd User in Marketing and Advertising

The cost and flexibility. Much better solution for our business than hard-wired desk phones.

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Kaytlyn G.
User in Sporting Goods

The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to...

Most Helpful Critical Review
Most Helpful Critical Review
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Matt T.
User in E-Learning

Pretty much everything. The service has never really worked properly and is in my opinion still in Beta. Calls get dropped all the time, even when the WiFi signal is strong. I was promised that the iOS app would ring when I received calls, but despite...

G2 Crowd User in Research

The fact is isn't tied to zapier or it doesn't tie into the CRM software I use very well.

G2 Crowd User in Information Technology and Services

Unresponsive support. Contacted them first as phone calls did not show company name, only town which made the calls look like they were coming from a telemarketer. First contact with support asked about this problem. The response was we need your PIN...

 
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Kate avatar
Kate from G2 Crowd

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