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Compare Amplitude Analytics vs IBM Watson Customer Experience Analytics

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comparison of Amplitude Analytics vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Amplitude Analytics rates 4.4/5 stars with 84 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Amplitude Analytics
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IBM Watson Customer Experience Analytics
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Add Product
Amplitude Analytics
Amplitude Analytics
4.4
Based on 84 reviews
Optimized for quick response
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 10 reviews
Optimized for quick response
 
Free
Free
 
Enterprise
Contact Amplitude
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 75 reviews)
7.4
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 75 reviews)
8.5
(Based on 7 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.5
(Based on 34 reviews)
8.2
(Based on 5 reviews)
Ease of Admin
Ease of Admin
8.8
(Based on 35 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 66 reviews)
7.3
(Based on 5 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 32 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 74 reviews)
10.0
(Based on 7 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
22.6%
10.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
52.4%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
70.0%
 
Computer Software
14.1%
Food & Beverages
20.0%
 
Internet
13.3%
Staffing and Recruiting
13.3%
 
Information Technology and Services
11.7%
Retail
13.3%
 
Entertainment
8.6%
Marketing and Advertising
13.3%
 
Financial Services
7.0%
Investment Management
13.3%
 
Other
45.3%
Other
26.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

I love the way my analytics appear.. beautiful charts! I love the fact that I can track users and not only sessions. The tool is very intuitive and well documented, tons of white paper to help use the product the right way

G2 Crowd User

The cloud version is much easier to setup. Quicker interface, etc.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

The UI itself is not very user friendly, but most importantly I wish we could use it within the marketing teams to track channel performance and users coming through different marketing channels. We've hacked something together, but it's incredibly limited.

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
 

This short video walks through how to do funnel analysis in Amplitude

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask Amplitude a QuestionContact AmplitudeAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate from G2 Crowd

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