Compare Amplitude Analytics vs IBM Watson Customer Experience Analytics

See this comparison of Amplitude Analytics vs. IBM Watson Customer Experience Analytics based on data from user reviews. Amplitude Analytics rates 4.5/5 stars with 79 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Amplitude Analytics
Amplitude Analytics
Based on 79 reviews
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
Based on 11 reviews
 
Free
Free
 
Enterprise
Contact Amplitude
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 71 reviews)
7.6
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 71 reviews)
8.5
(Based on 8 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 33 reviews)
8.0
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.8
(Based on 34 reviews)
8.2
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 62 reviews)
7.0
(Based on 6 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 31 reviews)
8.5
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.2
(Based on 69 reviews)
10.0
(Based on 8 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
22.8%
9.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
53.2%
18.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
24.1%
72.7%
 
Computer Software
15.0%
Food & Beverages
18.8%
 
Internet
14.2%
Retail
12.5%
 
Information Technology and Services
12.5%
Investment Management
12.5%
 
Entertainment
9.2%
Banking
12.5%
 
Financial Services
5.8%
Marketing and Advertising
12.5%
 
Other
43.3%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dave C.
Administrator in Financial Services

We love the ability to cohort groups based on their event stream as well as the ability to upload specific files to create cohorts. The latter is very important as it allows you to take data from disparate systems and compare them against other cohorts. The...

G2 Crowd User in Marketing and Advertising

Thw softwrae has easy to use interface, Interactive dashboards and good segmentation features.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

360┬║-view of behaviors across the platform is not there

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
 

This short video walks through how to do funnel analysis in Amplitude

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask Amplitude a QuestionContact AmplitudeAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate from G2 Crowd

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