Compare Amplitude Analytics, IBM Watson Customer Experience Analytics, and Pendo

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Amplitude Analytics
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IBM Watson Customer Experience Analytics
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Pendo
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Amplitude Analytics
Amplitude Analytics
4.4
Based on 84 reviews
Optimized for quick response
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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 15 reviews
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Pendo
Pendo
4.6
Based on 89 reviews
Optimized for quick response
 
Free
Free
 
Enterprise
Contact Amplitude
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 75 reviews)
7.8
(Based on 11 reviews)
8.8
(Based on 85 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 75 reviews)
7.5
(Based on 11 reviews)
8.4
(Based on 85 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.5
(Based on 34 reviews)
8.0
(Based on 9 reviews)
8.6
(Based on 50 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.8
(Based on 35 reviews)
8.1
(Based on 8 reviews)
8.8
(Based on 56 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 66 reviews)
7.9
(Based on 8 reviews)
9.2
(Based on 77 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 32 reviews)
8.3
(Based on 9 reviews)
9.6
(Based on 52 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 74 reviews)
9.0
(Based on 11 reviews)
9.6
(Based on 84 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
22.6%
13.3%
16.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
52.4%
26.7%
73.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
60.0%
10.3%
 
Computer Software
14.1%
Food & Beverages
15.0%
Computer Software
58.6%
 
Internet
13.3%
Banking
15.0%
Information Technology and Services
11.3%
 
Information Technology and Services
11.7%
Staffing and Recruiting
10.0%
Internet
7.5%
 
Entertainment
8.6%
Retail
10.0%
Marketing and Advertising
5.3%
 
Financial Services
7.0%
Marketing and Advertising
10.0%
Education Management
5.3%
 
Other
45.3%
Other
40.0%
Other
12.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Gwen R.
User in Higher Education

Very user-friendly and easy to understand even for those with not much knowledge. Interface is nice looking too and the different charts are really useful.

Kenneth L.
User in Retail

The fact it learned as it grows, year after year

G2 Crowd User

I love that pendo allows you to add guides and onboarding to any part of your web application so you can hit users with the right message at the right time!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

UI is hard to use - hard to find one metric I'm trying to track, or track down an issue with a specific session

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Computer Software

Reporting is pretty simplistic and limited, am limited in answering more interesting questions and pushing richer analytics out to team members.

 
 

This short video walks through how to do funnel analysis in Amplitude

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Ask Amplitude a QuestionContact AmplitudeAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk Pendo a QuestionContact Pendo
Kate from G2 Crowd

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