Compare AMZ.One vs IBM Watson Customer Experience Analytics

See this comparison of AMZ.One vs. IBM Watson Customer Experience Analytics based on data from user reviews. AMZ.One rates 4.8/5 stars with 8 reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Basic
$20 per month
 
Standard
$40 per month
 
Advanced
$90 per month
 
Professional
$180 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.3
(Based on 8 reviews)
7.6
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 8 reviews)
8.5
(Based on 7 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.2
(Based on 5 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.2
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.6
(Based on 8 reviews)
7.3
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.7
(Based on 8 reviews)
10.0
(Based on 7 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0.0%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
71.4%
 
Internet
30.0%
Banking
25.0%
 
Public Safety
20.0%
Marketing and Advertising
25.0%
 
Cosmetics
10.0%
Consumer Goods
12.5%
 
Retail
10.0%
Food & Beverages
12.5%
 
Primary/Secondary Education
10.0%
Insurance
12.5%
 
Other
20.0%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Richard B.
User in Cosmetics

I love the simplicity of the system. It is so easy to setup. I put in my Amazon products (as well as competitors products) in & the keywords I wish to rank for. I just pop back every couple of days & check that my listings aren't loosing their rank or...

G2 Crowd User in Marketing and Advertising

Thw softwrae has easy to use interface, Interactive dashboards and good segmentation features.

Most Helpful Critical Review
Most Helpful Critical Review
Angus H.
User

Ease of use is a key aspect. This is the most important.

 
 No videos provided.

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

Request More InformationRequest More InformationAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate avatar
Kate from G2 Crowd

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