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Compare AMZ.One vs IBM Watson Customer Experience Analytics

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comparison of AMZ.One vs. IBM Watson Customer Experience Analytics
based on data from user reviews. AMZ.One rates 4.7/5 stars with 10 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

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AMZ.One
IBM Watson Customer Experience Analytics
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Add Product
AMZ.One
AMZ.One
4.7
Based on 10 reviews
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 10 reviews
Optimized for quick response
 
Basic
$20 per month
 
Standard
$40 per month
 
Advanced
$90 per month
 
Professional
$180 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.3
(Based on 9 reviews)
7.4
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
9.2
(Based on 9 reviews)
8.5
(Based on 7 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.2
(Based on 5 reviews)
Ease of Admin
Ease of AdminNot enough data availableNot enough data available
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 9 reviews)
7.3
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.8
(Based on 9 reviews)
10.0
(Based on 7 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
10.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0.0%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
70.0%
 
Internet
21.4%
Food & Beverages
20.0%
 
Cosmetics
21.4%
Staffing and Recruiting
13.3%
 
Public Safety
14.3%
Retail
13.3%
 
Telecommunications
7.1%
Marketing and Advertising
13.3%
 
Retail
7.1%
Investment Management
13.3%
 
Other
28.6%
Other
26.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Alexandru Victor M.
Administrator

I actually like the Besst sellers and arbitrage option. This is helped me a lot to find new opportunities.

G2 Crowd User

The cloud version is much easier to setup. Quicker interface, etc.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

For the cost, I have no complaints but more analytical tools for sellers would be great addition.

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
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Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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Kate from G2 Crowd

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