Compare AnswerDash vs Aspect CXP Pro

See this comparison of AnswerDash vs. Aspect CXP Pro based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.0
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.9
(Based on 8 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
9.0
(Based on 9 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
8.1
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
8.8
(Based on 9 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
9.1
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
28.6%
 
Marketing and Advertising
20.0%
Information Technology and Services
37.5%
 
Information Technology and Services
20.0%
Hospital & Health Care
16.7%
 
Computer Software
13.3%
Airlines/Aviation
16.7%
 
Printing
6.7%
Insurance
8.3%
 
Non-Profit Organization Management
6.7%
Computer Software
8.3%
 
Other
33.3%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

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Chad W.
Executive Sponsor in Information Technology and Services

The IDE (Integrated Development Environment) provides an easy to learn toolkit for new development resources to add value soon when they join my company. The addition of the business user interface allows you to push a lot of the configuration, options to...

Most Helpful Critical Review
Most Helpful Critical Review
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Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User

Flexibility and compatibility of the product

 
 
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