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Compare AnswerDash vs Bold360

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comparison of AnswerDash vs. Bold360
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Bold360 rates 2.7/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
7.0
(Based on 13 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
6.1
(Based on 13 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
7.0
(Based on 5 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
6.3
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
6.5
(Based on 9 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
7.0
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
4.3
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
42.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
14.3%
 
Marketing and Advertising
20.0%
Telecommunications
35.3%
 
Information Technology and Services
20.0%
Sporting Goods
11.8%
 
Computer Software
13.3%
Insurance
11.8%
 
Telecommunications
6.7%
Accounting
11.8%
 
Printing
6.7%
Retail
5.9%
 
Other
33.3%
Other
23.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Candace U.
Administrator in Insurance

Keeping you logged on when you've clicked out of it as well as hearing other chats

 
Ask AnswerDash a QuestionContact AnswerDashAsk Bold360 a QuestionContact Bold360
Kate from G2 Crowd

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