Compare AnswerDash vs Bold360

See this comparison of AnswerDash vs. Bold360 based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Bold360 rates 2.3/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
6.7
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
6.0
(Based on 12 reviews)
Ease of Setup
Ease of Setup
7.6
(Based on 14 reviews)
Not enough data available
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
6.1
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
6.1
(Based on 8 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.0
(Based on 14 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
3.9
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
50.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
41.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
8.3%
 
Marketing and Advertising
20.0%
Telecommunications
35.7%
 
Information Technology and Services
20.0%
Insurance
14.3%
 
Computer Software
13.3%
Sporting Goods
14.3%
 
Printing
6.7%
Information Technology and Services
7.1%
 
Non-Profit Organization Management
6.7%
Marketing and Advertising
7.1%
 
Other
33.3%
Other
21.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

G2 Crowd User in Information Technology and Services

It works for our company. The installation process is easy.

Most Helpful Critical Review
Most Helpful Critical Review
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Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Marketing and Advertising

The user interface of the desktop client can be glitchy.

 
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Kate from G2 Crowd

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