Compare AnswerDash vs Bold360

See this

comparison of AnswerDash vs. Bold360
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Bold360 rates 2.3/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
Request a Quote Annual concurrent licenses
 
Plus
Request a Quote Annual concurrent licenses
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
6.7
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
6.0
(Based on 12 reviews)
Ease of Setup
Ease of Setup
7.6
(Based on 14 reviews)
Not enough data available
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
6.1
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
6.1
(Based on 8 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.0
(Based on 14 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
3.9
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
50.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
41.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
8.3%
 
Marketing and Advertising
20.0%
Telecommunications
35.7%
 
Information Technology and Services
20.0%
Insurance
14.3%
 
Computer Software
13.3%
Sporting Goods
14.3%
 
Printing
6.7%
Information Technology and Services
7.1%
 
Non-Profit Organization Management
6.7%
Marketing and Advertising
7.1%
 
Other
33.3%
Other
21.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Jake H.
User in Electrical/Electronic Manufacturing

The code is extremely poor and it conflicts with javascript basically anywhere on the site. It is a pain to deal with and it often causes site breaks. Unfortunately BoldChat's technical support was completely unhelpful and when we informed the customer...

 
Ask AnswerDash a QuestionContact AnswerDashAsk Bold360 a QuestionContact Bold360
Kate from G2 Crowd

Need help?

I can help.