Compare AnswerDash vs EasyVista
See this
comparison of AnswerDash vs. EasyVista
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. EasyVista rates 3.9/5 stars with 76 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
AnswerDash
Free Trial Unavailable
EasyVista
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.3
8.1
Ease of Use
Ease of Use
8.0
6.9
Ease of Setup
Ease of Setup
7.4
7.1
Ease of Admin
Ease of Admin
8.5
7.5
Quality of Support
Quality of Support
8.9
7.7
Ease of Doing Business With
Ease of Doing Business With
8.9
8.1
Product Direction (% positive)
Product Direction (% positive)
6.7
7.7
Meets Requirements
AnswerDash
8.3
EasyVista
8.1
Ease of Use
AnswerDash
8.0
EasyVista
6.9
Ease of Setup
AnswerDash
7.4
EasyVista
7.1
Ease of Admin
AnswerDash
8.5
EasyVista
7.5
Quality of Support
AnswerDash
8.9
EasyVista
7.7
Ease of Doing Business With
AnswerDash
8.9
EasyVista
8.1
Product Direction (% positive)
AnswerDash
6.7
EasyVista
7.7

Features

Knowledge Share
Knowledge Base
AnswerDash
Not enough data available
EasyVista
Not enough data available
Searchable Articles
AnswerDash
Not enough data available
EasyVista
Not enough data available
Community Forums
AnswerDash
Not enough data available
EasyVista
Not enough data available
Interactive FAQs & Forums
AnswerDash
Not enough data available
EasyVista
Not enough data available
Interaction
Web Portals
AnswerDash
Not enough data available
EasyVista
6.3
Forum to Reponse
AnswerDash
Not enough data available
EasyVista
Not enough data available
Tickets and Tagging
AnswerDash
Not enough data available
EasyVista
6.2
Live Chat
AnswerDash
Not enough data available
EasyVista
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
7.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
26.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
65.8%
AnswerDash
Small-Business
42.9%
Mid-Market
28.6%
Enterprise
28.6%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%

Reviewers' Industry

 
Marketing and Advertising
20.0%
Higher Education
14.3%
 
Information Technology and Services
20.0%
Information Technology and Services
9.9%
 
Computer Software
13.3%
Hospital & Health Care
7.7%
 
Telecommunications
6.7%
Insurance
6.6%
 
Printing
6.7%
Government Administration
5.5%
 
Other
33.3%
Other
56.0%
AnswerDash
Marketing and Advertising
20.0%
Information Technology and Services
20.0%
Computer Software
13.3%
Telecommunications
6.7%
Printing
6.7%
Other
33.3%
EasyVista
Higher Education
14.3%
Information Technology and Services
9.9%
Hospital & Health Care
7.7%
Insurance
6.6%
Government Administration
5.5%
Other
56.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric G.
Administrator in Marketing and Advertising

AnswerDash makes it easy to quickly add Q&As to new sites. Adding and managing new Q&As is easy and fast. The ZenDesk app is a great way to encourage continued adoption by our customer service team but I can also quickly review Q&As in the AnswerDash...

Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Higher Education

-Technical support isn't as fast as I would like -Interface is a little outdated and could be more user friendly -The project management module needs enhancements,

 
AnswerDash
Most Helpful Favorable Review
Eric G.
Administrator in Marketing and Advertising

AnswerDash makes it easy to quickly add Q&As to new sites. Adding and managing new Q&As is easy and fast. The ZenDesk app is a great way to encourage continued adoption by our customer service team but I can also quickly review Q&As in the AnswerDash...

Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
G2 Crowd User in Higher Education

-Technical support isn't as fast as I would like -Interface is a little outdated and could be more user friendly -The project management module needs enhancements,

Screenshots

 
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Videos

 No videos provided

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

AnswerDash
No videos provided
EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

Downloads

 No downloads provided
AnswerDash
No downloads provided
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