Compare AnswerDash vs EasyVista

See this comparison of AnswerDash vs. EasyVista based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. EasyVista rates 3.9/5 stars with 74 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.3
(Based on 72 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
7.1
(Based on 72 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
7.4
(Based on 60 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
7.7
(Based on 63 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
8.0
(Based on 66 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
8.3
(Based on 59 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
7.8
(Based on 68 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
6.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
27.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
66.2%
 
Marketing and Advertising
20.0%
Higher Education
14.8%
 
Information Technology and Services
20.0%
Information Technology and Services
10.2%
 
Computer Software
13.3%
Hospital & Health Care
8.0%
 
Printing
6.7%
Insurance
6.8%
 
Non-Profit Organization Management
6.7%
Government Administration
5.7%
 
Other
33.3%
Other
54.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Defense & Space

The interface is not intuitive. Training is required in order to understand how to move Incidents and Service Requests to the technicians that need them. Search features are poor.

 
 No videos provided.

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

 No downloads provided.
Ask AnswerDash a QuestionContact AnswerDashAsk EasyVista a QuestionContact EasyVista
Kate from G2 Crowd

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