Compare AnswerDash vs EasyVista

See this comparison of AnswerDash vs. EasyVista based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. EasyVista rates 3.9/5 stars with 74 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.3
(Based on 72 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
7.1
(Based on 72 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
7.4
(Based on 60 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
7.7
(Based on 63 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
8.0
(Based on 66 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
8.3
(Based on 59 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
7.8
(Based on 68 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
6.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
27.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
66.2%
 
Marketing and Advertising
20.0%
Higher Education
14.8%
 
Information Technology and Services
20.0%
Information Technology and Services
10.2%
 
Computer Software
13.3%
Hospital & Health Care
8.0%
 
Printing
6.7%
Insurance
6.8%
 
Non-Profit Organization Management
6.7%
Government Administration
5.7%
 
Other
33.3%
Other
54.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

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Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Most Helpful Critical Review
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Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

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Justin M.
Consultant in Information Technology and Services

It has a browser-based User Interface, but it only works on IE. The general user experience is clunky and very tedious to get basic tasks like opening and closing tickets done.

 
 No videos provided.

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

 No downloads provided.
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Kate avatar
Kate from G2 Crowd

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