Compare AnswerDash, EasyVista, and Jira Service Desk

 
GET STARTED
$10 /month
 
FOR GROWING TEAMS
$20 /agent/month
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.3
(Based on 74 reviews)
8.6
(Based on 416 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
7.2
(Based on 74 reviews)
8.1
(Based on 417 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
7.4
(Based on 62 reviews)
7.6
(Based on 156 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
7.8
(Based on 65 reviews)
7.7
(Based on 154 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
7.9
(Based on 68 reviews)
8.2
(Based on 345 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
8.3
(Based on 61 reviews)
8.4
(Based on 143 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
7.9
(Based on 70 reviews)
8.1
(Based on 408 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
7.9%
16.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
26.3%
40.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
65.8%
42.9%
 
Marketing and Advertising
20.0%
Higher Education
14.3%
Information Technology and Services
28.7%
 
Information Technology and Services
20.0%
Information Technology and Services
9.9%
Computer Software
15.2%
 
Computer Software
13.3%
Hospital & Health Care
7.7%
Internet
6.0%
 
Telecommunications
6.7%
Insurance
6.6%
Telecommunications
4.2%
 
Printing
6.7%
Government Administration
5.5%
Financial Services
4.1%
 
Other
33.3%
Other
56.0%
Other
41.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric G.
Administrator in Marketing and Advertising

AnswerDash makes it easy to quickly add Q&As to new sites. Adding and managing new Q&As is easy and fast. The ZenDesk app is a great way to encourage continued adoption by our customer service team but I can also quickly review Q&As in the AnswerDash...

Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

TINCY G.
User in Information Technology and Services

The kind of view it offers, which is easily understandable and therefore resulting in faster issue resolution. The ease with which daily work can be logged and monitored. It also provides an option to track the issue which is indeed helpful as it helps me...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Computer Games

there is nothing i really dont dont like about it...

G2 Crowd User in Financial Services

software sometimes buggy. you don't get notifications as expected when following certain work flows.

 
 No videos provided.

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided.
 No downloads provided.No downloads provided.
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Kate from G2 Crowd

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