Compare AnswerDash vs GuideMe

See this comparison of AnswerDash vs. GuideMe by EdCast based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
10.0
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
7.6
(Based on 14 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.6
(Based on 13 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
10.0
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.0
(Based on 14 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
7.9
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
0.0%
 
Marketing and Advertising
20.0%
Information Technology and Services
60.0%
 
Information Technology and Services
20.0%
Computer Software
20.0%
 
Computer Software
13.3%
Internet
20.0%
 
Printing
6.7%
 
Non-Profit Organization Management
6.7%
 
Other
33.3%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

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Verdi E.
User in Internet

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy....

Most Helpful Critical Review
Most Helpful Critical Review
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Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

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Prashant B.
User in Information Technology and Services

As of now, i did not find anything that is objectionable.

 
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Kate from G2 Crowd

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