Compare AnswerDash vs HubSpot Service Hub

See this comparison of AnswerDash vs. HubSpot Service Hub based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.8
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
8.9
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.1
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
8.2
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
8.8
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
8.9
(Based on 7 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
10.0
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
61.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
5.6%
 
Marketing and Advertising
20.0%
Marketing and Advertising
28.0%
 
Information Technology and Services
20.0%
Mechanical or Industrial Engineering
8.0%
 
Computer Software
13.3%
Information Technology and Services
8.0%
 
Printing
6.7%
Legal Services
8.0%
 
Non-Profit Organization Management
6.7%
Telecommunications
8.0%
 
Other
33.3%
Other
40.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

G2 Crowd User in Marketing and Advertising

HubSpot Service is always fast and reliable.

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

 
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Kate from G2 Crowd

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