Compare AnswerDash, Inline Manual, and Whatfix

 
STANDARD
$59 per month
 
STANDARD PRO
$158 per month
 
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.5
(Based on 5 reviews)
9.0
(Based on 38 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
7.9
(Based on 5 reviews)
9.1
(Based on 38 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
Not enough data available
8.4
(Based on 32 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
Not enough data available
8.6
(Based on 32 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
9.7
(Based on 5 reviews)
9.9
(Based on 38 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
Not enough data available
9.4
(Based on 32 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
10.0
(Based on 5 reviews)
9.7
(Based on 37 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
60.0%
47.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
40.0%
30.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
0.0%
22.5%
 
Marketing and Advertising
20.0%
Computer Software
50.0%
Computer Software
29.4%
 
Information Technology and Services
20.0%
Marketing and Advertising
16.7%
Information Technology and Services
17.6%
 
Computer Software
13.3%
Investment Management
16.7%
Consumer Goods
9.8%
 
Telecommunications
6.7%
Financial Services
16.7%
Internet
5.9%
 
Printing
6.7%
Telecommunications
3.9%
 
Other
33.3%
Other
0.0%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Lindsay P.
Administrator in Computer Software

Whatfix has transformed our onboarding process. The Whatfix Task List allows us to give our user a clear understanding of what they need to do next and track their progress without phone calls. The See Live Widget lets our user walk themselves through our...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

G2 Crowd User

There has been nothing to dislike in our experience with Whatfix. Going forward we would love to see the capability to integrate chat and screen-sharing to provide more ways of supporting the clients within the application.

 
Ask AnswerDash a QuestionContact AnswerDashAsk Inline Manual a QuestionContact Inline ManualAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

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