Compare AnswerDash vs JIRA Service Desk

See this comparison of AnswerDash vs. JIRA Service Desk based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. JIRA Service Desk rates 4.1/5 stars with 408 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
GET STARTED
$10 /month
 
FOR GROWING TEAMS
$20 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
$ Get a Quote
$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.6
(Based on 388 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
8.1
(Based on 389 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
7.6
(Based on 144 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
7.7
(Based on 143 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
8.2
(Based on 323 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
8.4
(Based on 136 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
8.1
(Based on 382 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
17.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
41.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
41.5%
 
Marketing and Advertising
20.0%
Information Technology and Services
28.5%
 
Information Technology and Services
20.0%
Computer Software
15.6%
 
Computer Software
13.3%
Internet
6.5%
 
Printing
6.7%
Financial Services
4.2%
 
Non-Profit Organization Management
6.7%
Telecommunications
4.2%
 
Other
33.3%
Other
41.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
0 yidc0nma333rlfykltxmn81a5qorady3ttgcv8or5lolnj7gnt1bzk1abnsllyyyliamc8kldfgatdagck2ic8lgefgktdilnk2qptkk 6epz0rd43ssyzethtb8rdy8j1eruxcdgbc
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

0 r7izbbu5k8kxofiprsufbz0we3 peerp d0fbzdzbxbdva2yywrnjvmnq7igdsvraudqzt0sjfpz
TINCY G.
User in Information Technology and Services

The kind of view it offers, which is easily understandable and therefore resulting in faster issue resolution. The ease with which daily work can be logged and monitored. It also provides an option to track the issue which is indeed helpful as it helps me...

Most Helpful Critical Review
Most Helpful Critical Review
0 illa5ajptyilktavwh0aisupbjblzl iiv0aivztcurkz3 iiblaww4tadtkvga6iv00hmc rrxxnz6vfghdsvsoyrx5nzfofgh qr71vvadyipn pny67tgomov0zkrqtkj3572qkx
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Law Practice

No workflow, missing integration with outlook

 
Ask AnswerDash a QuestionContact AnswerDash
Ask JIRA Service Desk a Question
Contact JIRA Service Desk
Kate avatar
Kate from G2 Crowd

Need help?

I can help.