Compare AnswerDash vs Kayako

See this

comparison of AnswerDash vs. Kayako
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Kayako rates 4.1/5 stars with 150 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
AnswerDash
Kayako
Optimized for quick response
Add Product
AnswerDash
AnswerDash
4.3
Based on 14 reviews
Kayako
Kayako
4.1
Based on 150 reviews
Optimized for quick response
 
Free
$0 up to 3 agents
 
Inbox
$9 /agent/month
 
Team
$15 /agent/month
 
Growth
$39 /agent/month
 
Scale
$59 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.2
(Based on 145 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
8.5
(Based on 143 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.1
(Based on 104 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
8.2
(Based on 109 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
8.4
(Based on 135 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
8.6
(Based on 109 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
7.4
(Based on 142 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
54.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
38.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
7.5%
 
Marketing and Advertising
20.0%
Information Technology and Services
24.7%
 
Information Technology and Services
20.0%
Computer Software
16.7%
 
Computer Software
13.3%
Telecommunications
7.5%
 
Printing
6.7%
Internet
5.4%
 
Non-Profit Organization Management
6.7%
Marketing and Advertising
3.8%
 
Other
33.3%
Other
41.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric G.
Administrator in Marketing and Advertising

AnswerDash makes it easy to quickly add Q&As to new sites. Adding and managing new Q&As is easy and fast. The ZenDesk app is a great way to encourage continued adoption by our customer service team but I can also quickly review Q&As in the AnswerDash...

Jorge M.
Administrator in Information Technology and Services

Easy and intuitive to navigate! Much improved reporting! Ability to easily customize screens and fields for a multitude of uses!

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Marketing and Advertising

Resource management is not sufficient, support is quite poor.

 
 No videos provided.

Introducing Kayako Messenger: live chat, reinvented for the 21st century. Available on all Kayako plans.

Ask AnswerDash a QuestionContact AnswerDashAsk Kayako a QuestionContact Kayako
Kate from G2 Crowd

Need help?

I can help.