Compare AnswerDash vs KnowledgeOwl

See this comparison of AnswerDash vs. KnowledgeOwl based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. KnowledgeOwl rates 4.5/5 stars with 63 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
9.0
(Based on 62 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.1
(Based on 62 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.9
(Based on 45 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
8.9
(Based on 48 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
9.7
(Based on 56 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
9.6
(Based on 45 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
9.3
(Based on 62 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
30.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
46.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
23.8%
 
Marketing and Advertising
20.0%
Computer Software
25.0%
 
Information Technology and Services
20.0%
Education Management
9.4%
 
Computer Software
13.3%
Internet
9.4%
 
Printing
6.7%
Non-Profit Organization Management
7.8%
 
Non-Profit Organization Management
6.7%
Marketing and Advertising
6.3%
 
Other
33.3%
Other
42.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

G2 Crowd User in Computer Software

I love that Knowledge Owl has such an amazing WYSIWYG experience (or HTML dump), you can drill down into multiple knowledge bases with sub articles, and the search is fantastic! The Support is so amazing as well, the team really knows their stuff and is so...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

 
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Kate from G2 Crowd

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