Compare AnswerDash vs LiveAgent

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comparison of AnswerDash vs. LiveAgent
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. LiveAgent rates 4.4/5 stars with 725 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
All-inclusive
$39/month User Seat
 
Ticket+Chat
$29/month User Seat
 
Ticket
$9/month User Seat
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.8
(Based on 672 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.0
(Based on 672 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.7
(Based on 445 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
8.9
(Based on 444 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
9.1
(Based on 635 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
9.1
(Based on 432 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
9.0
(Based on 661 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
60.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
25.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
13.7%
 
Marketing and Advertising
20.0%
Information Technology and Services
12.9%
 
Information Technology and Services
20.0%
Computer Software
7.8%
 
Computer Software
13.3%
Internet
5.2%
 
Printing
6.7%
Retail
5.0%
 
Non-Profit Organization Management
6.7%
Telecommunications
3.8%
 
Other
33.3%
Other
65.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric G.
Administrator in Marketing and Advertising

AnswerDash makes it easy to quickly add Q&As to new sites. Adding and managing new Q&As is easy and fast. The ZenDesk app is a great way to encourage continued adoption by our customer service team but I can also quickly review Q&As in the AnswerDash...

Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Health, Wellness and Fitness

I m confused how it all connects together

 
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