Compare AnswerDash vs LiveHelpNow

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comparison of AnswerDash vs. LiveHelpNow
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. LiveHelpNow rates 4.2/5 stars with 109 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.8
(Based on 100 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
8.8
(Based on 100 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.6
(Based on 80 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
8.5
(Based on 79 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
8.7
(Based on 90 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
9.0
(Based on 79 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
8.0
(Based on 99 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
49.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
32.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
18.3%
 
Marketing and Advertising
20.0%
Information Technology and Services
8.0%
 
Information Technology and Services
20.0%
Retail
5.8%
 
Computer Software
13.3%
Construction
4.4%
 
Printing
6.7%
Business Supplies and Equipment
4.4%
 
Non-Profit Organization Management
6.7%
Insurance
4.4%
 
Other
33.3%
Other
73.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

G2 Crowd User in Insurance

The instant responses where I could get solutions immediately . I like how everything was a click away and able to be resolved. I appreciated the fact that there was an actual human on the other end with the same expertise level as I would expect an expert...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Simon B.
User

Although, LiveHelpnow has an horrendous user interface. I mean, really, really bad. The chat window is awfully small, while the designated space to watch who is chatting is completely disproportionated. You can change it, but its not easy to find the...

 
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LiveHelpNow help desk software. Company and vision

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Kate from G2 Crowd

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