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Compare AnswerDash vs Moxie

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comparison of AnswerDash vs. Moxie
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
36.8%
 
Marketing and Advertising
20.0%
Insurance
11.5%
 
Information Technology and Services
20.0%
Retail
7.7%
 
Computer Software
13.3%
Internet
7.7%
 
Telecommunications
6.7%
Individual & Family Services
7.7%
 
Printing
6.7%
Hospitality
7.7%
 
Other
33.3%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

G2 Crowd User in Religious Institutions

The way you can curate unique customer engagement to your company and website in mobile format.

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

 
Ask AnswerDash a QuestionContact AnswerDashAsk Moxie a QuestionContact Moxie
Kate from G2 Crowd

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