Compare AnswerDash vs ProProfs Knowledge Base Software

See this comparison of AnswerDash vs. ProProfs Knowledge Base Software based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
7.6
(Based on 14 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.6
(Based on 13 reviews)
Not enough data available
Quality of Support
Quality of Support
9.0
(Based on 14 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
9.0
(Based on 14 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
7.0
(Based on 14 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
0.0%
 
Marketing and Advertising
20.0%
Computer Software
28.6%
 
Information Technology and Services
20.0%
Information Technology and Services
14.3%
 
Computer Software
13.3%
Graphic Design
14.3%
 
Printing
6.7%
Arts and Crafts
14.3%
 
Non-Profit Organization Management
6.7%
Telecommunications
14.3%
 
Other
33.3%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
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