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Compare AnswerDash vs ProProfs Knowledge Base Software

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comparison of AnswerDash vs. ProProfs Knowledge Base Software
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of Setup
7.6
(Based on 14 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.6
(Based on 13 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.0
(Based on 14 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
9.1%
 
Marketing and Advertising
20.0%
Computer Software
50.0%
 
Information Technology and Services
20.0%
Information Technology and Services
18.8%
 
Computer Software
13.3%
Telecommunications
6.3%
 
Telecommunications
6.7%
Internet
6.3%
 
Printing
6.7%
Graphic Design
6.3%
 
Other
33.3%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

Leonardo H.
Administrator in Telecommunications

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

 
Ask AnswerDash a QuestionContact AnswerDashAsk ProProfs Knowledge Base Software a QuestionContact ProProfs Knowledge Base Software
Kate from G2 Crowd

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