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Compare AnswerDash vs Solvvy

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comparison of AnswerDash vs. Solvvy
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

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AnswerDash
Solvvy
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AnswerDash
AnswerDash
4.3
Based on 14 reviews
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
9.0
(Based on 20 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.3
(Based on 20 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
9.1
(Based on 19 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
9.3
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
9.5
(Based on 20 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
9.7
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
10.0
(Based on 20 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
0.0%
 
Marketing and Advertising
20.0%
Internet
31.3%
 
Information Technology and Services
20.0%
Computer Software
28.1%
 
Computer Software
13.3%
Retail
15.6%
 
Non-Profit Organization Management
6.7%
Computer Networking
6.3%
 
Internet
6.7%
Consumer Electronics
6.3%
 
Other
33.3%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

G2 Crowd User in Computer Software

Solvvy is a tool that uses my existing help center content to serve answers to users, before a ticket is created. It gets answers to my users faster, and frees up my team to handle more involved and technical inquiries. Solvvy also gets smarter the more...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Yael M.
Administrator in Internet

There is always so much "on the horizon" or "in the future": a new feature that will launch "in a month", an idea they have "down the road". I appreciate that they keep their customers informed on their product roadmap, but it's tough to prepare for the...

 
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Kate from G2 Crowd

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