Compare AnswerDash vs Talkus

See this comparison of AnswerDash vs. Talkus based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
8.3%
 
Marketing and Advertising
20.0%
Internet
25.0%
 
Information Technology and Services
20.0%
Logistics and Supply Chain
16.7%
 
Computer Software
13.3%
Higher Education
8.3%
 
Printing
6.7%
Marketing and Advertising
8.3%
 
Non-Profit Organization Management
6.7%
E-Learning
8.3%
 
Other
33.3%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

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Guillaume P.
Administrator in Computer Software

The seamless Slack Integration, this is so handy because every support team member could in real time answer and user or help a collegue with an answer. Plus, non support team members (like developpers) could see in Slack what are the matter and help too....

Most Helpful Critical Review
Most Helpful Critical Review
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Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

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Nicolas S.
Administrator in Internet

We need more clarity on the dashboard. It's hard to understand automation, etc... it would be great to implement phone call from twill as well

 
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Kate from G2 Crowd

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