Compare AnswerDash, TeamSupport, and HappyFox

 
Support Desk
$50 / agent / month billed annually
Mighty
$29 per staff / month
 
Enterprise
$65 / agent / month billed annually
Fantastic
$49 per staff / month
 
Private Cloud
Custom Contact Us for Pricing
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.7
(Based on 492 reviews)
9.0
(Based on 104 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
8.8
(Based on 493 reviews)
9.4
(Based on 104 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.5
(Based on 232 reviews)
9.0
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
8.9
(Based on 234 reviews)
9.2
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
9.0
(Based on 447 reviews)
9.3
(Based on 99 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
9.3
(Based on 239 reviews)
9.4
(Based on 77 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
9.1
(Based on 492 reviews)
9.4
(Based on 106 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
41.3%
46.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
47.7%
38.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
11.1%
15.5%
 
Marketing and Advertising
20.0%
Computer Software
27.2%
Information Technology and Services
14.1%
 
Information Technology and Services
20.0%
Information Technology and Services
20.7%
Computer Software
12.2%
 
Computer Software
13.3%
Internet
5.6%
Higher Education
6.4%
 
Telecommunications
6.7%
Financial Services
4.5%
Real Estate
3.8%
 
Printing
6.7%
Hospitality
3.6%
Education Management
3.8%
 
Other
33.3%
Other
38.4%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Hospitality

Been having issues with a customer Open Tickets refreshing

Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

 
 No videos provided.

TeamSupport: The Customer Support Solution Built for B2B Help Desks

No videos provided.
 No downloads provided.No downloads provided.
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