Compare AnswerDash vs Teamwork Desk

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comparison of AnswerDash vs. Teamwork Desk
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
3.1%
 
Marketing and Advertising
20.0%
Marketing and Advertising
25.0%
 
Information Technology and Services
20.0%
Information Technology and Services
20.5%
 
Computer Software
13.3%
Logistics and Supply Chain
6.8%
 
Printing
6.7%
Computer Software
6.8%
 
Non-Profit Organization Management
6.7%
Internet
6.8%
 
Other
33.3%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric G.
Administrator in Marketing and Advertising

AnswerDash makes it easy to quickly add Q&As to new sites. Adding and managing new Q&As is easy and fast. The ZenDesk app is a great way to encourage continued adoption by our customer service team but I can also quickly review Q&As in the AnswerDash...

G2 Crowd User in Biotechnology

I like teamwork because it's easy to organize with tags and different folders. I love that auto updates to the status of a ticket can be set up.

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
Ask AnswerDash a QuestionContact AnswerDashAsk Teamwork Desk a QuestionContact Teamwork Desk
Kate from G2 Crowd

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