Compare AnswerDash vs Vision Helpdesk

See this comparison of AnswerDash vs. Vision Helpdesk based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Vision Helpdesk rates 4.8/5 stars with 40 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Help Desk
$7 per staff per mo
 
Satellite Desk
$14 per staff per mo
 
Service Desk
$21 per staff per mo
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
9.4
(Based on 40 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.3
(Based on 40 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.9
(Based on 38 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
9.4
(Based on 38 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
9.7
(Based on 40 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
9.7
(Based on 38 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
9.7
(Based on 40 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
62.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
27.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
10.0%
 
Marketing and Advertising
20.0%
Non-Profit Organization Management
20.4%
 
Information Technology and Services
20.0%
Internet
16.3%
 
Computer Software
13.3%
Information Technology and Services
14.3%
 
Printing
6.7%
Education Management
6.1%
 
Non-Profit Organization Management
6.7%
Individual & Family Services
6.1%
 
Other
33.3%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

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William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
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Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

 
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