Compare AnswerDash vs Whatfix

See this comparison of AnswerDash vs. Whatfix based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
8.9
(Based on 31 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.0
(Based on 31 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.4
(Based on 26 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
8.5
(Based on 26 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
10.0
(Based on 31 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
9.5
(Based on 26 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
9.7
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
51.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
30.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
18.2%
 
Marketing and Advertising
20.0%
Computer Software
33.3%
 
Information Technology and Services
20.0%
Information Technology and Services
14.3%
 
Computer Software
13.3%
Consumer Goods
9.5%
 
Printing
6.7%
Internet
7.1%
 
Non-Profit Organization Management
6.7%
Cosmetics
4.8%
 
Other
33.3%
Other
31.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eric G.
Administrator in Marketing and Advertising

AnswerDash makes it easy to quickly add Q&As to new sites. Adding and managing new Q&As is easy and fast. The ZenDesk app is a great way to encourage continued adoption by our customer service team but I can also quickly review Q&As in the AnswerDash...

Rakesh K.
Executive Sponsor in Computer Software

Whatfix has been a strong partner of ours, patiently working through the integration and launch process over the course of months. They have been willing to help with countless hours of time, product enhancements, and other areas to make an excellent fit...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 Crowd User in Information Technology and Services

I would recommend that a list view be created to view flows in a login.

 
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Kate from G2 Crowd

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