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Compare AnswerDash vs Whatfix

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comparison of AnswerDash vs. Whatfix
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Whatfix rates 4.8/5 stars with 36 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 14 reviews)
9.0
(Based on 34 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 14 reviews)
9.0
(Based on 34 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
8.4
(Based on 28 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 13 reviews)
8.6
(Based on 28 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 14 reviews)
10.0
(Based on 34 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 14 reviews)
9.5
(Based on 28 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 14 reviews)
9.7
(Based on 33 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
50.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
30.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
19.4%
 
Marketing and Advertising
20.0%
Computer Software
29.8%
 
Information Technology and Services
20.0%
Information Technology and Services
17.0%
 
Computer Software
13.3%
Consumer Goods
10.6%
 
Telecommunications
6.7%
Internet
6.4%
 
Printing
6.7%
Telecommunications
4.3%
 
Other
33.3%
Other
31.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Mechelle A.
Administrator in Management Consulting

Super easy program to use, adaptable and easy for anyone to learn. The customer service and support is also wonderful. Whenever I have a question, it is answered quickly and everyone is very friendly.

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

 
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Kate from G2 Crowd

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