Compare Apptivo, BigTime, and Salesforce CRM

 
Starter
Free
Express
$5.95 per user per month billed annually
Lightning Essentials
$25 /user/month*
 
Premium
$10 user/month
Pro
$17 per user per month billed annually
Lightning Professional
$75 /user/month*
 
Ultimate
$25 user/month
Premier
$28.90 per user per month billed annually
Lightning Enterprise
$150 /user/month*
 
Enterprise
Contact Us
Lightning Unlimited
$300 /user/month*
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 46 reviews)
9.0
(Based on 283 reviews)
8.7
(Based on 6,017 reviews)
Ease of UseSee More
Ease of UseSee More
7.8
(Based on 45 reviews)
9.0
(Based on 285 reviews)
8.0
(Based on 6,045 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 29 reviews)
8.6
(Based on 210 reviews)
7.4
(Based on 1,865 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 29 reviews)
9.0
(Based on 211 reviews)
7.9
(Based on 1,889 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.4
(Based on 46 reviews)
9.4
(Based on 256 reviews)
7.9
(Based on 5,094 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.6
(Based on 29 reviews)
9.4
(Based on 210 reviews)
8.2
(Based on 1,836 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.5
(Based on 47 reviews)
8.6
(Based on 282 reviews)
8.1
(Based on 5,969 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
82.7%
79.4%
24.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
13.5%
18.3%
45.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.8%
2.3%
30.4%
 
Marketing and Advertising
10.6%
Public Relations and Communications
16.9%
Computer Software
17.7%
 
Real Estate
7.1%
Accounting
13.2%
Information Technology and Services
11.6%
 
Information Technology and Services
5.9%
Management Consulting
7.7%
Internet
8.2%
 
Internet
5.9%
Information Technology and Services
7.4%
Marketing and Advertising
6.5%
 
Media Production
4.7%
Civil Engineering
7.1%
Financial Services
4.4%
 
Other
65.9%
Other
47.8%
Other
51.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

Apptivo is Cloud based and more than a CRM. Apptivo is a complete small business suite of products at an inexpensive per user monthly price. Apptivo includes CRM, Project Management, Case Management, Billing etc., with seamless integration with Google Apps.

G2 Crowd User in Information Technology and Services

Help to be organize and track our time. Very friendly application. Nancy S, Support department member, very helpful when I have a situation.

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
Dave G.
Administrator in Facilities Services

I love the look of the interface but I don't like the inflexibility. For example, on the contact screen overview page you see all the contact info. Which is great....the first time you create the contact. But every time after that, I don't need to see...

Andrew C.
Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

Cristi H.
Administrator in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

 
 

A general introduction to Apptivo as a whole.

Tracking Time & Expenses in BigTime.

Intro to Salesforce for Small Business

Ask Apptivo a QuestionContact ApptivoAsk BigTime a QuestionContact BigTimeAsk Salesforce a QuestionContact Salesforce
Kate from G2 Crowd

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