Apptivo 4.1 Based on 53 reviews | ![]() Rukovoditel 4.8 Based on 13 reviews | ![]() Insightly CRM 4.1 Based on 419 reviews Optimized for quick response | Nimble 4.5 Based on 625 reviews |
Starter Free | Standard Part $0 No Restrictions | Plus $29 / user, per month (billed annually) | Business $25 /month per user | |
Premium $10 user/month | Extension $95 No Restrictions | Professional $49 / user, per month (billed annually) | Nimble Contact $12 /month per user | |
Ultimate $25 user/month | ‐ | Enterprise $99 / user, per month (billed annually) | ‐ | |
Enterprise Contact Us | ‐ | ‐ | ‐ | |
Free Trial | Free Trial | Free Trial | Free Trial |
Meets Requirements | 8.0 (Based on 46 reviews) | 9.3 (Based on 13 reviews) | 8.1 (Based on 400 reviews) | 8.5 (Based on 540 reviews) |
Ease of Use | 7.7 (Based on 45 reviews) | 9.3 (Based on 13 reviews) | 8.4 (Based on 405 reviews) | 9.0 (Based on 540 reviews) |
Ease of Setup | 7.5 (Based on 30 reviews) | 9.3 (Based on 8 reviews) | 8.4 (Based on 189 reviews) | 9.3 (Based on 258 reviews) |
Ease of Admin | 7.7 (Based on 30 reviews) | 8.9 (Based on 8 reviews) | 8.5 (Based on 193 reviews) | 9.1 (Based on 256 reviews) |
Quality of Support | 8.3 (Based on 46 reviews) | 9.4 (Based on 10 reviews) | 7.9 (Based on 323 reviews) | 9.0 (Based on 471 reviews) |
Ease of Doing Business With | 8.5 (Based on 30 reviews) | Not enough data available | 8.6 (Based on 179 reviews) | 9.2 (Based on 250 reviews) |
Product Direction (% positive) | 7.5 (Based on 47 reviews) | 9.2 (Based on 13 reviews) | 7.8 (Based on 404 reviews) | 9.2 (Based on 542 reviews) |
Small-Business (50 or fewer emp.) | 82.7% | 41.7% | 83.0% | 80.3% |
Mid-Market (51-1000 emp.) | 13.5% | 41.7% | 12.0% | 12.0% |
Enterprise (> 1000 emp.) | 3.8% | 16.7% | 5.0% | 7.6% |
Marketing and Advertising 10.7% | Restaurants 12.5% | Marketing and Advertising 13.7% | Marketing and Advertising 16.0% | |
Real Estate 7.1% | Food & Beverages 12.5% | Information Technology and Services 7.9% | Information Technology and Services 9.3% | |
Information Technology and Services 6.0% | Computer Software 12.5% | Computer Software 4.9% | Management Consulting 5.9% | |
Media Production 4.8% | Outsourcing/Offshoring 6.3% | Real Estate 4.6% | Internet 5.8% | |
Non-Profit Organization Management 3.6% | Medical Devices 6.3% | Internet 4.4% | Computer Software 5.5% | |
Other 67.9% | Other 50.0% | Other 64.5% | Other 57.4% |
Most Helpful Favorable Review | Vernessa T. Consultant in Writing and Editing I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One... | Jos V. Administrator in Hospital & Health Care The best feature of Rukovoditel is the ability to make it our own. Simply and easy create yout own fields, in a nice graphical enviroment, displaying on every devicy. | Joseph H. Administrator in Hospital & Health Care Ability to import contacts, add users and set up an organizational flow. | Cate C. Administrator in Higher Education I originally signed up for Nimble when it first debuted but wasn't very impressed with the beta. Overtime the group has really refined the solution and now it is, in my opinion, the best CRM on the market. Businesses now do interact on so many channels... |
Most Helpful Critical Review | Dave G. Administrator in Facilities Services I love the look of the interface but I don't like the inflexibility. For example, on the contact screen overview page you see all the contact info. Which is great....the first time you create the contact. But every time after that, I don't need to see... | G2 Crowd User in Information Technology and Services Nothing except couple of PHP errors on some actions but I can fix them as it is fully Open Source solution. | G2 Crowd User in Information Services The support model is just terrible. Email support ONLY where as a paying customer youre lucky if you get a response once every 10 days. Syncing with Exchange 2010 doesnt work properly Reporting is hideous and amateurish and there are no custom reports... | Tami K. User in Internet 1) Importing, tagging, etc. was a nightmare. Not having a way to determine which contacts still weren't tagged was cumbersome. 2) I wish you could tie married couples together. I'm in real estate, and it's critical to have this feature. 3) I wish every... |