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![]() APS Payroll Solution 4.6 Based on 218 reviews Optimized for quick response | ![]() Paychex Flex 4.0 Based on 613 reviews Optimized for quick response |
‐ | Contact Vendor Contact Vendor for Pricing | |
Free Trial | Free Trial |
Meets Requirements | 9.2 (Based on 210 reviews) | 8.7 (Based on 544 reviews) |
Ease of Use | 9.3 (Based on 211 reviews) | 8.4 (Based on 553 reviews) |
Ease of Setup | 9.0 (Based on 146 reviews) | 8.2 (Based on 366 reviews) |
Ease of Admin | 9.3 (Based on 154 reviews) | 8.4 (Based on 377 reviews) |
Quality of Support | 9.5 (Based on 208 reviews) | 8.3 (Based on 526 reviews) |
Ease of Doing Business With | 9.7 (Based on 152 reviews) | 8.5 (Based on 380 reviews) |
Product Direction (% positive) | 9.5 (Based on 209 reviews) | 7.5 (Based on 554 reviews) |
Small-Business (50 or fewer emp.) | 50.7% | 72.0% |
Mid-Market (51-1000 emp.) | 46.5% | 25.6% |
Enterprise (> 1000 emp.) | 2.8% | 2.5% |
Hospital & Health Care 6.7% | Construction 6.4% | |
Non-Profit Organization Management 5.9% | Non-Profit Organization Management 6.0% | |
Religious Institutions 5.2% | Medical Practice 4.8% | |
Real Estate 4.8% | Accounting 4.2% | |
Education Management 4.5% | Information Technology and Services 3.8% | |
Other 72.9% | Other 74.9% |
Most Helpful Favorable Review | Faith T. Administrator in Non-Profit Organization Management I love the fact that APS has continued to add additional functionality to the system as well as improve on existing features. In addition, the staff is always helpful and timely in their responses. | Cheryl G. Administrator in Primary/Secondary Education Having used several different payroll solutions, including several different ADP offerings, I feel that Paychex is a far superior product and that the company offered far superior customer service. Paychex is designed so that you are able to use the... |
Most Helpful Critical Review | G2 Crowd User in Health, Wellness and Fitness I do not like how hard it is to submit a bath for a multi-unit company. I have to call in my batch every pay period and cannot just click batch on the web page itself. I also do not like how there isn't a "save" button on the website to lock in... | G2 Crowd User in Internet I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century... |