Compare Aspect CXP Pro vs EasyVista
See this
comparison of Aspect CXP Pro vs. EasyVista
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. EasyVista rates 3.9/5 stars with 76 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
Aspect CXP Pro
Free Trial Unavailable
EasyVista
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.9
8.1
Ease of Use
Ease of Use
8.8
6.9
Ease of Setup
Ease of Setup
8.7
7.1
Ease of Admin
Ease of Admin
8.8
7.5
Quality of Support
Quality of Support
8.0
7.7
Ease of Doing Business With
Ease of Doing Business With
8.7
8.1
Product Direction (% positive)
Product Direction (% positive)
9.2
7.7
Meets Requirements
Aspect CXP Pro
8.9
EasyVista
8.1
Ease of Use
Aspect CXP Pro
8.8
EasyVista
6.9
Ease of Setup
Aspect CXP Pro
8.7
EasyVista
7.1
Ease of Admin
Aspect CXP Pro
8.8
EasyVista
7.5
Quality of Support
Aspect CXP Pro
8.0
EasyVista
7.7
Ease of Doing Business With
Aspect CXP Pro
8.7
EasyVista
8.1
Product Direction (% positive)
Aspect CXP Pro
9.2
EasyVista
7.7

Features

Knowledge Share
Knowledge Base
Aspect CXP Pro
8.2
EasyVista
Not enough data available
Searchable Articles
Aspect CXP Pro
8.0
EasyVista
Not enough data available
Community Forums
Aspect CXP Pro
6.5
EasyVista
Not enough data available
Interactive FAQs & Forums
Aspect CXP Pro
7.5
EasyVista
Not enough data available
Interaction
Web Portals
Aspect CXP Pro
8.5
EasyVista
6.3
Forum to Reponse
Aspect CXP Pro
8.5
EasyVista
Not enough data available
Tickets and Tagging
Aspect CXP Pro
8.7
EasyVista
6.2
Live Chat
Aspect CXP Pro
Not enough data available
EasyVista
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
7.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
26.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
65.8%
Aspect CXP Pro
Small-Business
33.3%
Mid-Market
33.3%
Enterprise
33.3%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%

Reviewers' Industry

 
Information Technology and Services
36.0%
Higher Education
14.3%
 
Hospital & Health Care
20.0%
Information Technology and Services
9.9%
 
Airlines/Aviation
16.0%
Hospital & Health Care
7.7%
 
Telecommunications
8.0%
Insurance
6.6%
 
Insurance
8.0%
Government Administration
5.5%
 
Other
12.0%
Other
56.0%
Aspect CXP Pro
Information Technology and Services
36.0%
Hospital & Health Care
20.0%
Airlines/Aviation
16.0%
Telecommunications
8.0%
Insurance
8.0%
Other
12.0%
EasyVista
Higher Education
14.3%
Information Technology and Services
9.9%
Hospital & Health Care
7.7%
Insurance
6.6%
Government Administration
5.5%
Other
56.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ronika C.
User

I really liked how clear the calls come through

Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Carlos C.
Administrator in Banking

The usability, the project module is not user friendly, in simple task as creating a task. Other example an article in the Knowledge Base module is a small window and difficult to page down and page up, the solution should be a simple html page full window....

 
Aspect CXP Pro
Most Helpful Favorable Review
Ronika C.
User

I really liked how clear the calls come through

Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Carlos C.
Administrator in Banking

The usability, the project module is not user friendly, in simple task as creating a task. Other example an article in the Knowledge Base module is a small window and difficult to page down and page up, the solution should be a simple html page full window....

Screenshots

 
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Videos

 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

Aspect CXP Pro
EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

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